Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch technical support and customise applications for clients in healthcare.
- Company: Rapidly growing HealthTech company transforming patient care with innovative technology.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Join a mission-driven team making a real difference in healthcare outcomes.
- Qualifications: IT qualification, SQL knowledge, and strong communication skills required.
- Other info: Dynamic role with immediate start and excellent career advancement potential.
The predicted salary is between 28800 - 48000 £ per year.
Job Description
Application Support Specialist Exciting opportunity for an Application Support Specialist to join a growing HealthTech company working at the forefront of clinical intelligence and patient care technology. Full-time, permanent position based in London with hybrid working, offering up to £40,000 depending on experience. Immediate start available – ideal for candidates with strong SQL, application support, and Windows environment experience. To apply, please email
Who are the client?Our client is a rapidly expanding HealthTech organisation based in the UK, with their software deployed in over 95% of NHS hospitals and growing presence overseas. Focused on turning healthcare data into meaningful insights, they deliver cutting-edge clinical intelligence solutions across areas such as critical care, paediatrics, and pain management. The company fosters a culture rooted in innovation, teamwork, and a strong commitment to enhancing patient outcomes.
What will you be doing?This client-facing technical support role involves providing exceptional enterprise-level support and ensuring high-quality customer experience. You'll work closely with customers to deliver and customise applications, resolve technical issues, and contribute to software quality through testing and feedback.
Key responsibilities include: Taking incoming support calls and providing timely, effective assistance Monitoring and managing support tickets within agreed SLAs Diagnosing and resolving customer issues independently or via development team escalation Installing and customising applications for new clients Delivering user training sessions Testing bug fixes and updates before client release* Maintaining accurate issue tracking via Jira
What will you need? IT qualification or degree (essential) Experience working with service desk ticketing tools such as Jira Strong knowledge of SQL, Windows environments, and databases Excellent interpersonal and communication skills Fluency in English Experience with remote access tools Proactive, enthusiastic, and quick to learn Comfortable working with a high degree of autonomy
To Apply…Please apply through this advert or send your CV directly to . By applying, you consent to your application being processed and submitted for this vacancy only.
KEY SKILLS – Technical Support, SQL, Application Support, Windows, Databases, Jira, Remote Access, Healthcare Technology, Clinical Intelligence, HealthTech
Application Support Analyst employer: Searchability
Contact Detail:
Searchability Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the HealthTech industry, especially those working at companies you're interested in. A friendly chat can lead to insider info and even referrals that could get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare for interviews by brushing up on your SQL and application support knowledge. Be ready to discuss real-life scenarios where you've solved problems or improved processes – it’ll make you stand out!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to simulate the interview experience. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search – it shows you’re serious about joining our team!
We think you need these skills to ace Application Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SQL, application support, and Windows environments. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how you can contribute to our mission in HealthTech. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love candidates who can think on their feet and provide exceptional support, so let us know how you've done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Searchability
✨Know Your SQL Inside Out
Make sure you brush up on your SQL skills before the interview. Be prepared to discuss how you've used SQL in past roles, and maybe even solve a few queries on the spot. This will show that you're not just familiar with it, but that you can apply it effectively in real-world scenarios.
✨Familiarise Yourself with Jira
Since the role involves managing support tickets via Jira, it’s crucial to understand how it works. If you’ve used it before, think of specific examples where you’ve successfully tracked and resolved issues. If not, do a bit of research on its features and functionalities to impress your interviewers.
✨Showcase Your Customer Service Skills
This position is client-facing, so highlight your experience in providing exceptional customer support. Prepare examples of how you've handled difficult situations or resolved technical issues for clients. This will demonstrate your ability to maintain a high-quality customer experience.
✨Demonstrate Your Enthusiasm for HealthTech
Research the company and its impact on healthcare technology. Be ready to discuss why you’re passionate about improving patient outcomes and how you see yourself contributing to their mission. This will help you connect with the interviewers and show that you’re genuinely interested in the role.
