At a Glance
- Tasks: Create clear, user-focused content for government digital services, especially for sensitive topics.
- Company: Join a leading client in the UK public sector focused on digital transformation.
- Benefits: Competitive pay of circa £500 per day, hybrid work model, and impactful projects.
- Other info: Collaborative team environment with opportunities for professional growth.
- Why this job: Make a real difference by designing empathetic content for vulnerable users.
- Qualifications: Experience in content design, especially with trauma-informed approaches and GDS standards.
Our client delivers critical digital services within the UK public sector, focused on improving accessibility, usability, and support outcomes for millions of users. They are seeking an experienced Content Designer to join a collaborative, user-centred team working to GDS standards. This is an excellent opportunity to contribute to meaningful digital transformation projects, including services supporting users interacting with sensitive and trauma-related subject matter.
As a Content Designer, you will play a key role in creating clear, accessible, and user-focused content for government digital services. You will work closely with user researchers, designers, and developers to understand user needs and translate complex information into simple, effective content that aligns with GOV.UK standards. A key part of this role will involve designing content for services supporting users in potentially vulnerable or distressing situations. Experience creating trauma-informed content, handling sensitive subject matter, and designing empathetic user journeys will therefore be essential. You will also contribute to usability testing, content audits, and continuous improvement of digital services, ensuring content is accurate, inclusive, accessible, and easy to navigate.
ESSENTIAL SKILLS
- Proven experience as a Content Designer within a GDS / government environment
- Strong knowledge of the GOV.UK style guide and content design principles
- Experience designing content for trauma-related, sensitive, or vulnerable user journeys
- Experience working with user research and usability testing
- Ability to translate complex information into clear, concise content
- Experience conducting content audits and gap analysis
- Strong stakeholder engagement and influencing skills
- Experience working with CMS or government publishing tools
- Excellent written and verbal communication skills (English and Welsh desirable)
- Understanding of accessibility standards (WCAG 2.2 AA)
- Ability to work collaboratively in Agile teams
Content Designer employer: Searchability (UK)
Our client is an exceptional employer, dedicated to enhancing public services through user-centred design and digital transformation. With a strong focus on accessibility and inclusivity, employees are encouraged to grow within a collaborative environment that values trauma-informed practices. The hybrid working model in Newcastle allows for flexibility while contributing to meaningful projects that impact millions of users across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Content Designer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with other Content Designers. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work, especially any trauma-informed content you've designed. Make it easy for potential employers to see how you can contribute to their team.
✨Tip Number 3
Prepare for interviews by practising common questions related to content design and trauma-informed practices. Be ready to discuss your approach to user-centred design and how you handle sensitive topics.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who want to make a difference in digital services.
We think you need these skills to ace Content Designer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Content Designer role. Highlight your experience with trauma-informed content and GDS standards. We want to see how your skills align with what we're looking for!
Showcase Your Writing Skills:Since this role is all about creating clear and accessible content, include examples of your writing that demonstrate your ability to simplify complex information. We love seeing your best work!
Be Authentic:When writing your cover letter, be yourself! Share your passion for user-centred design and why you’re excited about working on sensitive topics. We appreciate genuine enthusiasm.
Apply Through Our Website:For the best chance of getting noticed, apply through our website. It streamlines the process for us and ensures your application gets to the right people quickly!
How to prepare for a job interview at Searchability (UK)
✨Know Your Content Design Principles
Make sure you brush up on the GOV.UK style guide and content design principles. Being able to discuss how you've applied these in your previous roles will show that you're not just familiar with them, but that you can implement them effectively.
✨Showcase Your Trauma-Informed Experience
Prepare specific examples of how you've designed content for sensitive or trauma-related topics. Highlight your understanding of user needs in vulnerable situations and how you've created empathetic user journeys.
✨Engage with User Research
Be ready to talk about your experience with user research and usability testing. Discuss how you've used insights from these processes to improve content and ensure it meets user needs, especially in a government context.
✨Demonstrate Collaboration Skills
Since this role involves working closely with various teams, think of examples where you've successfully collaborated with user researchers, designers, and developers. Emphasise your ability to communicate effectively and influence stakeholders.
