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- Tasks: Lead multiple teams, manage project delivery, and ensure smooth IT service delivery.
- Company: Join one of Yorkshire's fastest growing managed service providers with a passion for technology.
- Benefits: Enjoy 20 days holiday, a company vehicle, training support, and fun team events.
- Why this job: Be part of a dynamic team focused on excellent service and rapid growth.
- Qualifications: Experience in IT service delivery and managing service desk teams is essential.
- Other info: Salary ranges from £45,000 to £55,000 based on experience.
IT Service Delivery Manager
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
Opportunity for an experienced IT Service Delivery Manager to join one of Yorkshire\’s fastest growing managed service providers in their Sheffield office!
Salary between £45,000 and £55,000 depending on experience plus benefits.
Contact me on (phone number removed) or email (url removed)Who we are:
We are one of Yorkshire\’s fastest growing managed services providers. With over 15 years of supporting businesses around the UK we\’re now going through a period of rapid growth. We are a team of passionate IT professionals that bring their love of technology to our clients, we pride ourselves on excellent service and efficient support.
Benefits:
20 days holiday plus bank holidays and your birthday off!
Company vehicle.
Continued development support through training and development.
Lots of incentives and team social events.What will you be doing?
You will be responsible for multiple teams within the company, manging project delivery and the IT Support Engineers. You will be confident in managing close relationships, dealing with stakeholders in the business and ensuring a smooth efficient delivery of our IT Services.
Essential Skills:
Experience of IT Service Delivery.
Proven experience of managing a service desk team.
A track record of delivering projects to completion.
Experience working within an MSP environment is desirable but not essential.
TO BE CONSIDERED…
Please either apply by clicking online or emailing me directly . For further information please call me on (phone number removed). By Applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only
IT Service Delivery Manager employer: Searchability (UK) Ltd
Contact Detail:
Searchability (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Delivery Manager
✨Tip Number 1
Familiarise yourself with the latest trends in IT service delivery and managed service providers. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your passion for the industry.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed service desk teams and delivered projects in the past. Having these stories ready will showcase your experience and problem-solving skills effectively.
✨Tip Number 4
Research the company's recent projects and achievements. Being able to reference these during your discussions will show your genuine interest in the role and the organisation, making you a more memorable candidate.
We think you need these skills to ace IT Service Delivery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT service delivery and managing service desk teams. Use specific examples that demonstrate your ability to deliver projects successfully.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your management skills. Mention your experience in an MSP environment if applicable, and explain why you want to join this particular company.
Highlight Relevant Skills: In your application, emphasise essential skills such as stakeholder management and project delivery. Use keywords from the job description to ensure your application aligns with what the company is looking for.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Service Delivery Manager.
How to prepare for a job interview at Searchability (UK) Ltd
✨Showcase Your Leadership Skills
As an IT Service Delivery Manager, you'll be leading multiple teams. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific challenges you faced and how you overcame them.
✨Demonstrate Your Project Management Experience
Since the role involves managing project delivery, come equipped with concrete examples of projects you've led. Discuss the methodologies you used, how you ensured timely completion, and any metrics that showcase your success.
✨Understand the Company Culture
Research the company’s values and culture before the interview. Be ready to explain how your personal values align with theirs, especially since they pride themselves on excellent service and team spirit. This will show your genuine interest in being part of their team.
✨Prepare for Stakeholder Management Questions
Given the importance of managing relationships with stakeholders, prepare to discuss your approach to stakeholder management. Think of examples where you successfully navigated complex relationships or resolved conflicts, as this will demonstrate your interpersonal skills.
