At a Glance
- Tasks: Lead hardware operations, oversee builds, repairs, and deployments in a dynamic environment.
- Company: Join a growing Managed Service Provider with a diverse customer base.
- Benefits: Competitive salary, career growth, and a chance to make an impact.
- Other info: Collaborative team culture with opportunities for continuous improvement.
- Why this job: Be at the forefront of technology solutions and enhance customer experiences.
- Qualifications: Experience in IT hardware, deployment, and strong attention to detail.
The predicted salary is between 45000 - 55000 £ per year.
Excellent opportunity to join a growing MSP and lead hardware operations across the business.
Senior role overseeing equipment builds, deployments, repairs, stock management and workshop engineers.
Hands-on position working closely with Service Delivery, Projects, Procurement and Technical teams.
Our client is a well-established Managed Service Provider delivering technology solutions to a diverse customer base. As part of their continued growth, they are looking to appoint an experienced Hardware Operations Manager to take ownership of hardware services, workshop operations and deployment activities across the business.
This is a key role focused on ensuring equipment is built, configured, repaired and deployed efficiently while maintaining high standards of quality, organisation and customer service. You'll play an important role in supporting project delivery, service operations and the ongoing development of the hardware function.
You'll be responsible for overseeing the day-to-day operation of the hardware and deployment function, ensuring builds, repairs, configurations and equipment rollouts are completed efficiently and to agreed standards.
Working closely with Service Desk, Projects and Procurement teams, you'll support customer deployments, project rollouts and internal operational requirements.
You'll identify opportunities for continuous improvement while driving quality, efficiency and service excellence across the hardware services team.
- Experience working within an IT workshop, deployment, service desk or technical support environment
- Strong knowledge of IT hardware including laptops, desktops, servers and peripheral devices
- Experience coordinating hardware builds, repairs and deployment activities
- Understanding of stock control, inventory management and procurement processes
- Strong attention to detail and commitment to quality standards
- Experience supporting project deployment activities
Operational Manager in Essex employer: Searchability (UK) Ltd
Join a dynamic Managed Service Provider that values innovation and teamwork, where as an Operational Manager, you will lead a dedicated team in delivering top-notch hardware solutions. With a strong focus on employee growth, the company offers continuous training opportunities and a collaborative work culture that encourages creativity and efficiency. Located in a thriving tech hub, this role not only provides a chance to make a significant impact but also to be part of a forward-thinking organisation committed to excellence in service delivery.
