At a Glance
- Tasks: Manage client relationships and drive digital marketing campaigns for eCommerce brands.
- Company: Dynamic digital marketing agency with a diverse portfolio of clients.
- Benefits: Hybrid working, generous holiday allowance, mental health support, and financial coaching.
- Other info: Exciting opportunities for career growth and professional development.
- Why this job: Join a growing team and make a real impact in the digital marketing space.
- Qualifications: Minimum 2 years in Client Services or Account Management with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
£30,000-£40,000 + Commission
Hybrid Working - 2 days onsite
Based in Chester
Minimum 2 years' experience within Client Services or Account Management
KEY HIGHLIGHTS- Hybrid working model with a minimum of two days per week in the Chester office
- Opportunity to work with ambitious eCommerce brands and major retailers
- Excellent benefits package including enhanced holiday allowance, mental health support and financial coaching
Due to continued growth, we're seeking an experienced Account Manager to join a well-established digital marketing agency working with a diverse portfolio of eCommerce brands and retailers. This is an exciting opportunity to become a trusted advisor to clients, helping them achieve their digital marketing objectives while identifying opportunities to expand their marketing activity across multiple channels.
THE BENEFITS- Hybrid working - minimum two days per week in the Chester office
- 25 days holiday plus bank holidays, increasing to 30 days with tenure
- Up to 5% commission for client retention and account growth
- Enhanced maternity and paternity packages
- Cycle to work scheme
- Mental health support including access to counselling and psychotherapy providers
- Financial coaching support through specialist third-party platforms
- Company pension scheme
- Flexitime
- Casual dress
- Regular company events
- Health and wellbeing programme
As an Account Manager, you'll play a key role in maintaining and growing client relationships while ensuring campaigns remain aligned with strategic objectives. Working closely with the Head of Client Services and wider digital marketing teams, you'll act as the bridge between clients and delivery specialists, ensuring campaigns are delivered successfully and opportunities for growth are identified.
You will:
- Build and maintain strong, trusted client relationships
- Lead client calls, meetings and reporting sessions
- Analyse campaign performance and provide strategic recommendations
- Identify risks and proactively implement solutions
- Drive account growth through upselling and cross-selling services
- Collaborate with internal teams, partner agencies and stakeholders
- Stay up to date with SEO, Digital PR and wider digital marketing trends
- Represent campaign delivery teams during client meetings
- Minimum 2 years' experience within Client Services or Account Management
- Strong client relationship management skills
- Understanding of SEO and Digital PR principles
- Broad digital marketing knowledge across multiple channels
- Excellent communication and stakeholder management skills
- Experience coordinating campaigns and managing multiple priorities
- Strong analytical and reporting capabilities
- Highly organised and proactive approach
- Experience working with eCommerce brands
- Knowledge of PPC and Paid Social channels
- Experience within Home Durable Goods, Furniture or Travel sectors
- Agency-side experience
Please either apply through this advert or email me directly. For further information please call me.
KEY SKILLS- Account Management
- Client Services
- SEO
- Digital PR
- Digital Marketing
- PPC
- Paid Social
- Stakeholder Management
- Campaign Management
- eCommerce
- Client Retention
- Business Development
- Reporting
- Strategy
Digital Account Manager in Chester employer: Searchability (UK) Ltd
Join a dynamic digital marketing agency in Chester, where you'll thrive in a hybrid working environment that promotes work-life balance and personal growth. With an excellent benefits package, including enhanced holiday allowance and mental health support, this role offers the chance to work with ambitious eCommerce brands while fostering strong client relationships and driving account growth. Embrace a culture of collaboration and innovation, making a meaningful impact in the digital marketing landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Account Manager in Chester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their digital marketing strategies and think about how you can contribute. This shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Digital Account Manager. Highlight your client relationship skills and any relevant campaigns you've managed. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who are eager to join our team and help eCommerce brands thrive!
We think you need these skills to ace Digital Account Manager in Chester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Digital Account Manager role. Highlight your experience in client services and account management, and don’t forget to mention any relevant skills in SEO and digital marketing. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about working with eCommerce brands and how your background aligns with our needs. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Achievements:When detailing your experience, focus on specific achievements rather than just duties. Did you drive account growth or improve client satisfaction? Share those numbers! We’re all about results, so let’s see what you’ve accomplished.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to explore more about our culture and values while you’re at it!
How to prepare for a job interview at Searchability (UK) Ltd
✨Know Your Digital Marketing Stuff
Make sure you brush up on your knowledge of SEO, Digital PR, and the latest trends in digital marketing. Be ready to discuss how these elements can impact eCommerce brands and how you've applied them in past roles.
✨Showcase Your Client Relationship Skills
Prepare examples that highlight your experience in building and maintaining strong client relationships. Think about specific situations where you successfully managed client expectations or resolved issues, as this will demonstrate your ability to be a trusted advisor.
✨Be Ready to Analyse and Recommend
Since the role involves analysing campaign performance, come prepared with insights from your previous work. Be ready to discuss how you’ve used data to drive strategic recommendations and account growth, showcasing your analytical skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the agency's approach to client management and their strategies for working with eCommerce brands. This shows your genuine interest in the role and helps you understand how you can contribute to their success.
