At a Glance
- Tasks: Provide technical support and maintenance for secure systems in a dynamic team environment.
- Company: Leading engineering and technology firm with a strong reputation in defence and security.
- Benefits: Competitive salary, bonus, on-call allowance, and hybrid working options.
- Other info: Exciting opportunities for career growth in a diverse and collaborative workplace.
- Why this job: Join a mission-driven team and make a real impact in national security.
- Qualifications: Active SC or MoD DV Clearance and experience in IT infrastructure and customer engagement.
The predicted salary is between 40000 - 50000 € per year.
New Permanent Opportunity available with a leading Defence Organisation for a Security Cleared Field Service Engineer in Woking. Woking location – hybrid working when possible. Must hold active SC or MoD DV Clearance. Competitive Salary DOE plus bonus and on-call allowance. On call rota – 1 week on / 3 weeks off.
Who Are We?
Our client is a leading engineering and technology company with a long-established reputation for delivering research and development, products, managed services and consultancy to clients worldwide. They operate across a diverse range of sectors, including defence, national security, public services and commercial industries, with collaboration and diversity forming a central part of its strategy.
What will the Field Service Engineer be Doing?
Working in a team of four, you’ll provide technical support, work closely with customers, suppliers and internal teams to deliver reliable service and maintain high customer satisfaction. The role requires strong IT infrastructure knowledge and familiarity with working with Defence customers and in secure environments.
- Deliver on-site maintenance, repairs, updates, testing support and customer training
- Provide remote 1st/2nd line technical support
- Participate in a 24/7 on-call rota with emergency site attendance
- Install, configure and maintain servers, networks, firewalls and virtualised systems
- Perform fault diagnosis, root cause analysis and component-level repairs
- Produce technical reports, RMAs and certification documentation
The Field Service Engineer Should Have:
- Active SC or MoD DV Clearance (UK Eyes Only)
- Willingness to work on site in Woking or London when required – hybrid when possible
- Full driving license
Required experience in the following:
- MoD background/experience supporting classified military systems and infrastructure
- Strong knowledge of secure networks, systems and cryptographic equipment (LAN/WAN/VLAN, firewalls, Windows/Linux, virtualisation)
- Supporting live military environments, exercises, demonstrations and in-service equipment
- Understanding of hardware lifecycle management, upgrades and capacity planning
- Experience supporting high-value, low-volume systems in regulated environments
- Awareness of ITIL service management principles
To be Considered:
Please either apply by clicking online or emailing me directly. For further information please call me. I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only.
Field Services Engineer in Woking employer: Searchability NS&D
Join a leading Defence Organisation in Woking as a Field Service Engineer, where you will be part of a collaborative and diverse team dedicated to delivering exceptional technical support in secure environments. Enjoy competitive salaries, hybrid working options, and a robust on-call allowance, all while contributing to meaningful projects that enhance national security. With a strong focus on employee growth and development, this role offers unique opportunities to work with cutting-edge technology and engage directly with defence customers.
StudySmarter Expert Advice🤫
We think this is how you could land Field Services Engineer in Woking
✨Tip Number 1
Network like a pro! Get out there and connect with people in the defence sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its projects, especially in the defence space. Be ready to discuss your experience with Windows/Linux and networking, and think of examples where you’ve delivered excellent customer service. Show them you’re the perfect fit!
✨Tip Number 3
Don’t just apply anywhere; focus on roles that match your skills and interests. Use our website to find opportunities that align with your background in secure environments and military systems. Tailor your approach to each role to stand out from the crowd!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re the best candidate for the Field Service Engineer position. Keep the conversation going!
We think you need these skills to ace Field Services Engineer in Woking
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Field Services Engineer role. Highlight your experience with Windows/Linux, networking, and customer engagement. We want to see how your skills match what we're looking for!
Show Off Your Clearance:Since this role requires active SC or MoD DV Clearance, make sure to mention it prominently in your application. We need to know you’re ready to hit the ground running in a secure environment!
Be Specific About Your Experience:When detailing your past roles, be specific about your experience in supporting military systems and infrastructure. We love seeing concrete examples of how you've tackled challenges in similar environments.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to process your application and get you in front of the right people. We can’t wait to hear from you!
How to prepare for a job interview at Searchability NS&D
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows/Linux systems, networking, and infrastructure support. Be ready to discuss specific experiences where you've tackled technical challenges, especially in secure environments.
✨Showcase Your Customer Engagement Skills
Since the role involves a lot of customer interaction, prepare examples that highlight your ability to communicate effectively with clients. Think about times when you’ve resolved issues or provided training that led to high customer satisfaction.
✨Understand the Defence Sector
Familiarise yourself with the unique aspects of working in the defence sector. Be prepared to discuss your experience with MoD systems and how you’ve supported classified military environments, as this will be crucial for the role.
✨Prepare for On-Call Scenarios
Since you'll be part of an on-call rota, think about how you would handle emergency situations. Prepare to discuss your approach to fault diagnosis and root cause analysis, and maybe even share a story where you successfully managed a critical incident.
