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For Companies At a Glance
- Tasks: Maintain critical systems, resolve issues, and implement best practices in a dynamic environment.
- Company: Join a leading global defence and cyber security company dedicated to making the UK safer.
- Benefits: Enjoy a competitive salary, hybrid working model, and various corporate perks.
- Why this job: Work on mission-critical projects that make a real impact in the secure sector.
- Qualifications: Must have active enhanced DV clearance and experience with complex live systems and relevant technologies.
- Other info: Flexible application process; connect with us on LinkedIn for more insights.
The predicted salary is between 52000 - 78000 £ per year.
- Enhanced DV cleared to start – must be active (West)
- Globally leading defence / cyber security company
- Up to £65k DoE – plus benefits and bonuses
- Cheltenham location – hybrid working model
- Experience required in Splunk/ELK, Linux, Apache NiFi, Java/Python, Docker/Kubernetes
Who Are We?
We are recruiting a Senior Support Engineer to work with a multi-national, industry-leading cyber security/defence company in Cheltenham. Our teams are what drive us forward in our mission to make the UK as safe as possible. Therefore, we are looking for the best talent to join the team. Due to the nature of our client, you must hold active enhanced DV clearance.
What will the Senior Support Engineer be doing?
In the role, you will ensure critical systems remain operational by performing hands-on maintenance, monitoring availability, and implementing DevOps/SRE best practices. You will support the development team in resolving issues, mitigating risks, and maintaining accurate documentation of faults and solutions. You will also maintain critical infrastructure and software, and tackle complex challenges to deliver impactful, stable solutions. This role presents a unique opportunity to work on exciting, varied, mission-critical projects at the forefront of the secure sector.
We need the Senior Support Engineer to have:
- Active enhanced DV Clearance (West)
- Willing to work full-time on-site in Cheltenham when required.
- Proven experience supporting and debugging complex live systems, including log monitoring with tools like Splunk or the ELK stack.
- Strong ability to manage tasks proactively while adapting to shifting priorities.
- Proficiency in Linux server administration.
- Experience with technologies such as Apache NiFi, MinIO, and AWS S3.
- Skilled in managing and patching Java and Python applications.
- Familiarity with containerization tools like Docker or Podman and deployment platforms such as Kubernetes or OpenShift
To be Considered:
Please either apply by clicking online or emailing me directly at henry.clay-davies@searchability.com For further information please call me on 0161 416 6800 or 07719 065951. I can make myself available outside of normal working hours from 7 am until 10 pm. If unavailable please leave a message and either myself or one of my colleagues will respond. By applying for this role you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also, feel free to connect with me on LinkedIn, just search for Henry Clay-Davies. I look forward to hearing from you.
SENIOR SUPPORT ENGINEER
KEY SKILLS:
SUPPORT ENGINEER / LINUX / UNIX / AWS / DOCKER / KUBERNETES / PYTHON / ANSIBLE / JAVA / ELK / APACHE / SPLUNK / APACHE NIFI / DV CLEARED / DV CLEARANCE / DEVELOPED VETTING / DEVELOPED VETTED / DEEP VETTING / DEEP VETTED / CHELTENHAM / SECURITY CLEARED / SECURITY CLEARANCE
Senior Support Engineer employer: Searchability NS&D
Contact Detail:
Searchability NS&D Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Support Engineer
✨Tip Number 1
Make sure to network with professionals in the cyber security and defence sectors. Attend industry events or webinars where you can meet people who work at companies like ours. This can help you gain insights into the role and potentially get a referral.
✨Tip Number 2
Familiarise yourself with the specific technologies mentioned in the job description, such as Splunk, ELK, and Docker. Consider setting up a home lab or using online resources to practice your skills, as hands-on experience can set you apart from other candidates.
✨Tip Number 3
Stay updated on the latest trends and challenges in the cyber security field. Follow relevant blogs, podcasts, or forums to understand what issues are currently being faced in the industry, which can help you during interviews.
✨Tip Number 4
Prepare for technical interviews by practising problem-solving scenarios related to system maintenance and monitoring. Be ready to discuss how you've handled complex live systems in the past, as this will demonstrate your capability to manage critical infrastructure.
We think you need these skills to ace Senior Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with the specific technologies mentioned in the job description, such as Splunk, ELK, Linux, and Docker. Use keywords from the job listing to ensure your application stands out.
Craft a Strong Cover Letter: Write a cover letter that not only outlines your relevant experience but also demonstrates your understanding of the company's mission in cyber security. Mention your active DV clearance and how it aligns with the role.
Showcase Problem-Solving Skills: In your application, provide examples of how you've tackled complex challenges in previous roles. Highlight your ability to maintain critical systems and support development teams effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Senior Support Engineer.
How to prepare for a job interview at Searchability NS&D
✨Showcase Your Technical Skills
Be prepared to discuss your experience with the specific technologies mentioned in the job description, such as Splunk, ELK, Linux, and Docker. Consider bringing examples of past projects where you successfully implemented these tools.
✨Demonstrate Problem-Solving Abilities
Expect to face scenario-based questions that assess your troubleshooting skills. Prepare to explain how you've resolved complex issues in live systems, highlighting your thought process and the steps you took to find solutions.
✨Understand DevOps/SRE Best Practices
Familiarise yourself with DevOps and Site Reliability Engineering principles, as these will be crucial in your role. Be ready to discuss how you have applied these practices in previous positions to maintain system reliability and performance.
✨Communicate Clearly and Confidently
Effective communication is key, especially when working with development teams. Practice articulating your thoughts clearly and confidently, ensuring you can explain technical concepts to non-technical stakeholders.
