At a Glance
- Tasks: Join a team transforming secure communications and migrate legacy systems to modern solutions.
- Company: Specialist tech delivery organisation focused on secure communications.
- Benefits: Competitive salary, benefits, and the chance to work with cutting-edge technologies.
- Other info: Collaborative teams and long-term projects await you!
- Why this job: Make a real impact in a high-stakes environment while developing your skills.
- Qualifications: Experience in telephony, VoIP, SIP, and cloud platforms required.
The predicted salary is between 50000 - 65000 € per year.
Location: London, on-site
Salary: Competitive + Benefits (Can consider contractors as well)
Clearance: Active eDV Clearance Required
Join a Major Secure Communications Transformation Programme. A specialist technology delivery organisation is seeking an experienced Telephony Engineer to support a large-scale communications transformation programme within a secure environment. This role will focus on the migration of legacy telephony platforms to modern unified communications solutions, supporting the design, configuration, deployment, testing, and optimisation of enterprise voice services. You’ll play a key role in ensuring continuity of service throughout complex migration activities, working closely with technical teams, suppliers, and operational stakeholders across multiple sites.
The Role
As a Telephony Engineer, you’ll support the delivery of secure telephony and unified communications solutions across a complex enterprise environment. Responsibilities include:
- Configuring, testing, and deploying telephony technologies including SIP, VoIP, SBCs, and cloud-based voice platforms
- Supporting migration activities such as number porting, handset deployments, endpoint onboarding, and legacy system decommissioning
- Troubleshooting telephony incidents, call routing issues, and integration problems
- Supporting the build and configuration of gateways, trunks, routing policies, and voice services
- Conducting site discovery activities, audits, and migration planning exercises
- Supporting cutover planning, pilot deployments, phased migrations, and transition activities
- Performing functional testing, failover testing, and user acceptance support
- Validating voicemail integrations, hunt groups, call flows, and contact centre functionality
- Producing technical documentation, configuration records, and implementation guides
- Working closely with suppliers, network teams, and managed service providers
- Communicating effectively with stakeholders and end users throughout deployment activities
Required Skills & Experience
- Proven experience working as a Telephony Engineer, Voice Engineer, or Unified Communications Engineer
- Strong hands-on experience with VoIP, SIP, SBCs, and enterprise call routing
- Experience with cloud telephony platforms such as Microsoft Teams Phone, Zoom Phone, Cisco, or Mitel
- Understanding of PSTN replacement approaches, number management, and porting processes
- Experience delivering telephony migrations or transformation programmes
- Strong troubleshooting skills across telephony, network, and endpoint technologies
- Ability to produce high-quality technical and operational documentation
- Experience working within secure or highly regulated environments
- Strong communication and stakeholder engagement skills
Desirable Experience
- Contact centre or IVR configuration experience
- Familiarity with legacy PBX platforms and migration strategies
- Experience within large-scale multi-supplier delivery environments
- Understanding of ITIL, change management, and service transition processes
- Exposure to secure communications or mission-critical telephony environments
What’s On Offer
- Opportunity to work on a large-scale secure transformation programme
- High-impact technical delivery environment
- Collaborative and experienced engineering teams
- Long-term programme work with modern communications technologies
- Competitive salary and benefits package
If you hold active eDV Clearance and would like to learn more, please apply for immediate consideration.
Telephony Engineer in London employer: Searchability NS&D
Join a leading specialist technology delivery organisation that prioritises employee growth and collaboration within a high-impact technical environment. As a Telephony Engineer in London, you'll be part of a major secure communications transformation programme, working alongside experienced teams on cutting-edge technologies while enjoying a competitive salary and comprehensive benefits. The company fosters a supportive work culture that values innovation and offers long-term career development opportunities in a dynamic and secure setting.
StudySmarter Expert Advice🤫
We think this is how you could land Telephony Engineer in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even just grab a coffee with someone who’s already in the field. Building relationships can lead to job opportunities that aren’t even advertised.
✨Show Off Your Skills
Don’t just talk about your experience; demonstrate it! Create a portfolio or a personal project that showcases your telephony skills. This could be a great conversation starter during interviews and shows you’re proactive.
✨Tailor Your Approach
When reaching out to potential employers, make sure to tailor your message to their specific needs. Highlight how your skills in VoIP, SIP, and cloud platforms can directly benefit their projects. Personalisation goes a long way!
✨Apply Through Our Website
We encourage you to apply through our website for the best chance of landing that Telephony Engineer role. It streamlines the process and ensures your application gets the attention it deserves. Don’t miss out!
We think you need these skills to ace Telephony Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Telephony Engineer role. Highlight your experience with VoIP, SIP, and cloud telephony platforms like Microsoft Teams Phone or Zoom Phone. We want to see how your skills match what we're looking for!
Showcase Your Experience:In your application, don’t just list your previous jobs; explain how your past experiences relate to the responsibilities mentioned in the job description. We love seeing specific examples of your work with telephony migrations and troubleshooting.
Keep It Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the important bits!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status. Don’t miss out on this opportunity to join our team!
How to prepare for a job interview at Searchability NS&D
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of VoIP, SIP, and SBCs. Be ready to discuss your hands-on experience with these technologies, as well as any cloud telephony platforms you've worked with, like Microsoft Teams Phone or Cisco.
✨Showcase Your Migration Experience
Prepare to talk about specific migration projects you've been involved in. Highlight your role in number porting, handset deployments, and how you tackled challenges during the transition. Real examples will make your experience stand out!
✨Communicate Clearly
Since you'll be working closely with stakeholders and technical teams, practice explaining complex concepts in simple terms. Good communication skills are key, so think about how you can demonstrate this during the interview.
✨Prepare for Troubleshooting Scenarios
Expect to face some troubleshooting questions. Think through common telephony issues you've resolved in the past and be ready to explain your thought process and the steps you took to fix them.
