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- Tasks: Lead and grow a new client account in a secure environment.
- Company: Join a dynamic team focused on national security and innovation.
- Benefits: Enjoy hybrid working, autonomy, and opportunities for professional growth.
- Other info: Fast-paced environment with strong potential for career advancement.
- Why this job: Make a real impact by building a business unit from the ground up.
- Qualifications: Senior experience in account leadership and enhanced DV clearance required.
The predicted salary is between 90000 - 120000 £ per year.
Role: Account Director
Location: Gloucestershire (Hybrid)
Clearance: Must hold Enhanced DV Clearance
About the Role
Senior leadership role responsible for taking ownership of a newly created client account within a Secure environment. This is a build-from-the-ground-up position with responsibility for account leadership, delivery oversight, team development, and commercial growth. The role reports at executive level and offers a high degree of autonomy from day one.
Key Responsibilities
- Lead and grow a new client account into a fully established business unit
- Act as primary senior point of contact for client and stakeholder engagement
- Grow existing contracts and identify expansion opportunities
- Support new business activity, including bid development and pipeline growth
- Work with delivery partners, suppliers, and recruitment channels to support capability needs
- Help define operating model, structure, and ways of working
- Ensure consistent delivery across all account activity
Essential
- Senior experience in account leadership, programme/delivery leadership, or business unit ownership
- Experience in highly regulated environments, with customer knowledge
- Proven ability to grow accounts, teams, or service delivery capability
- Strong commercial awareness and stakeholder management skills
- You currently hold Enhanced DV Clearance
Desirable
- Experience building or scaling a business unit or capability from an early stage
- Strong leadership and team development capability
- Comfortable working in fast-paced, evolving environments
- Pragmatic, organised, and delivery focused
- Confident engaging and influencing senior stakeholders
Director, Customer Account Manager in Gloucester employer: Searchability NS&D
Contact Detail:
Searchability NS&D Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Customer Account Manager in Gloucester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience. This will help you tailor your responses and show that you're not just another candidate, but the right fit for their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on articulating your leadership experience and how you've successfully managed accounts in the past.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Director, Customer Account Manager in Gloucester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in account leadership and business unit growth. We want to see how your skills align with the role, so don’t hold back on showcasing your achievements!
Showcase Your Clearance: Since Enhanced DV Clearance is a must-have, be upfront about your clearance status. We need to know you’re ready to hit the ground running in a secure environment, so make it clear in your application.
Highlight Stakeholder Management Skills: This role involves engaging with senior stakeholders, so share examples of how you've successfully managed relationships in the past. We love to see how you’ve influenced decisions and driven growth through collaboration.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Searchability NS&D
✨Know Your Client Inside Out
Before the interview, dive deep into understanding the client account you'll be managing. Research their history, current projects, and any challenges they face. This will not only show your commitment but also help you discuss how you can add value right from the start.
✨Showcase Your Leadership Style
As a Director, your leadership approach is crucial. Be prepared to share specific examples of how you've successfully led teams in the past, especially in regulated environments. Highlight your ability to develop talent and foster a collaborative culture.
✨Demonstrate Commercial Acumen
This role requires strong commercial awareness. Come equipped with insights on market trends and potential growth opportunities for the client account. Discuss how you've previously identified and capitalised on expansion opportunities to drive business success.
✨Engage with Stakeholders
Since you'll be the primary point of contact for clients and stakeholders, practice articulating your stakeholder management strategies. Share how you've effectively engaged with senior stakeholders in the past, ensuring alignment and satisfaction across all parties involved.