Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join a dynamic team to onboard clients and provide top-notch technical support.
- Company: Established tech provider expanding into managed IT services.
- Benefits: Salary between £30,000-£35,000 with clear progression and ongoing training.
- Why this job: Make a real impact in a fast-paced environment while developing your IT skills.
- Qualifications: Experience in 2nd/3rd line IT support and strong knowledge of Microsoft 365 and Azure.
- Other info: Great opportunity for career growth in a supportive and innovative workplace.
The predicted salary is between 30000 - 35000 £ per year.
Excellent opportunity to join a growing managed IT services division within an established organisation.
Sheffield-based, full-time permanent role with a strong focus on client onboarding and technical support.
Hands-on position covering Microsoft 365, Azure / Entra ID, Windows Server, networking, endpoints, and cloud infrastructure.
Salary range £30,000-£35,000 with clear progression opportunities and ongoing training.
Our client is an established technology provider that has recently expanded into managed IT services, supporting a diverse client base across both IT and telecommunications. They operate in a fast-paced, multi-customer environment, with a strong focus on service quality, customer experience, and continuous improvement.
In this role, you will act as a key technical contact for onboarding new customers, taking ownership of implementations from initial setup through to full handover into support. You will work across Microsoft 365, Azure, Windows Server, networking, and endpoint environments to ensure clients are set up securely and efficiently. Alongside onboarding, you will provide 2nd/3rd line support across a range of client environments, troubleshooting issues, performing system health checks, patching reviews, and service audits. You will liaise with third-party vendors, maintain accurate documentation, and proactively identify improvements across customer systems.
What will you need?
- Experience in a 2nd / 3rd line IT support role (MSP or multi-client environment preferred)
- Strong hands-on experience with Microsoft 365 and Azure / Entra ID
- Experience with onboarding, migrations, or project-based work
- Solid Windows Server and core infrastructure troubleshooting skills
- Good networking knowledge (DNS, DHCP, VPNs)
- Strong problem-solving ability and attention to detail
- Confident communication skills with non-technical users
- Ability to manage multiple tasks and work independently
What would be desirable?
- Knowledge of backup and disaster recovery solutions (Veeam, Datto, Acronis)
- Familiarity with cloud-based VoIP platforms
- Experience supporting remote users and office networks
- Understanding of cyber security best practices and endpoint protection
- Exposure to ITIL frameworks and ticketing systems
- Experience delivering user training or knowledge sharing
To Apply: Please apply directly through this advert or email your CV.
By applying, you consent to your application being processed and submitted to the client for this vacancy only.
KEY SKILLS: IT Support, 2nd Line, 3rd Line, MSP, Microsoft 365, Azure, Entra ID, Windows Server, Networking, DNS, DHCP, Cloud, Onboarding, Migrations, Backup & DR, Cyber Security, Ticketing Systems
Locations
Project Engineer in Sheffield, Yorkshire employer: Searchability Ltd
Contact Detail:
Searchability Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Engineer in Sheffield, Yorkshire
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local tech meetups or online webinars related to IT services. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects, especially those involving Microsoft 365, Azure, or any relevant tech you've worked with. This gives potential employers a tangible look at what you can do beyond just your CV.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios related to onboarding and support. Role-play with a friend or use online resources to simulate the interview experience. Confidence is key, so the more you practice, the better you'll perform!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who are eager to grow in their careers, especially in roles like Project Engineer.
We think you need these skills to ace Project Engineer in Sheffield, Yorkshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Engineer role. Highlight your experience with Microsoft 365, Azure, and any relevant IT support roles. We want to see how your skills match what we're looking for!
Show Off Your Problem-Solving Skills: In your application, don’t shy away from showcasing your problem-solving abilities. Give examples of how you've tackled technical issues in the past, especially in a multi-client environment. We love a good story!
Keep It Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Searchability Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Azure, and Windows Server. Be ready to discuss specific projects you've worked on, especially those involving onboarding or migrations. This will show that you’re not just familiar with the tech but have hands-on experience.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled complex issues in previous roles. Think about times when you had to troubleshoot a tricky problem or improve a system. This will demonstrate your analytical skills and attention to detail, which are crucial for a Project Engineer.
✨Communicate Clearly with Non-Techies
Since you'll be liaising with clients who may not be tech-savvy, practice explaining technical concepts in simple terms. This will highlight your communication skills and ability to connect with users at all levels, making you a more attractive candidate.
✨Be Ready to Discuss Continuous Improvement
The role focuses on service quality and continuous improvement, so think about how you've contributed to these areas in past positions. Prepare to discuss any initiatives you've led or participated in that enhanced client experiences or streamlined processes.