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QUALITY & PROCESS COORDINATOR - BASILDON
KEY POINTS
- Salary up to £40,000
- Based from the Basildon office
- Join an established technology services organisation
- Process improvement, automation, ISO 9001 & ISO 27001
ABOUT THE CLIENT
We're supporting an established technology services organisation looking to modernise and improve the way it operates. They're seeking a proactive Quality & Process Coordinator who can help standardise processes, reduce manual workloads and embed a genuine culture of continuous improvement across the business.
THE QUALITY & PROCESS COORDINATOR ROLE:
As Quality & Process Coordinator, you'll work across the organisation to understand how things are currently being done and identify opportunities to make them more efficient, consistent and scalable.
You'll map and document business processes, identify bottlenecks and legacy workflows, and help redesign processes to reduce unnecessary manual work. A key part of the role will be identifying opportunities for automation, with potential use of Power Automate, Power Platform, RPA and other workflow technologies.
Alongside process improvement, you'll support the organisation's ISO 9001 and ISO 27001 frameworks. This will include preparing departments for internal and external audits, working with external BSI auditors, maintaining audit evidence, identifying gaps and ensuring corrective actions are followed through. xgikmsk
The position also incorporates wider operational compliance, including Health & Safety procedures, COSHH, fire safety, first aid, DSE assessments and facilities compliance, alongside supporting future environmental and ISO 14001 readiness.
QUALITY & PROCESS COORDINATOR ESSENTIAL SKILLS
- Strong understanding of ISO 9001 and ISO 27001
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