At a Glance
- Tasks: Diagnose and repair laptops and desktops while providing top-notch customer service.
- Company: Join a global IT services organisation with a strong reputation.
- Benefits: Competitive daily rate, flexible contract, and hands-on experience.
- Other info: Field-based role with travel across North and North West London.
- Why this job: Perfect for tech enthusiasts who love solving problems and working independently.
- Qualifications: 3+ years of hardware repair experience and excellent communication skills.
The predicted salary is between 31500 - 38500 £ per year.
Contract £170 per day | Inside IR35 | North & North West London
Initial 3-month contract, moving onto a 1-month rolling basis with potential extensions. Field-based role covering North and North West London.
ABOUT THE CLIENT
We're supporting an established global IT services organisation looking for an experienced Break Fix Engineer to join their team on a contract basis. This is a fantastic opportunity for someone with strong hands-on hardware repair experience who enjoys working independently and providing excellent customer service.
THE BREAK FIX ENGINEER ROLE
As a Break Fix Engineer, you'll be responsible for diagnosing, troubleshooting, maintaining and repairing desktop and laptop devices, including All-in-One (AiO) computers. You'll be travelling to customer sites across North and North West London, providing hands-on technical support and ensuring hardware issues are resolved efficiently.
Your responsibilities will include:
- Diagnosing and repairing laptop, desktop and AiO hardware faults
- Installing, maintaining and troubleshooting IT equipment
- Providing excellent customer service and resolving technical issues
- Managing daily communications via phone, voicemail and email
- Maintaining accurate service records and administrative updates
- Following parts management processes and service procedures
- Escalating technical issues where necessary to ensure effective resolution
- Maintaining tools and diagnostic equipment
BREAK FIX ENGINEER ESSENTIAL SKILLS
- Minimum 3 years' experience diagnosing and repairing laptops and desktops
- Strong hardware troubleshooting, diagnostics and component replacement experience
- Experience providing customer-facing technical support
- Confident working independently and managing your own workload
- Full, valid driving licence with a good driving record
- Willingness to travel extensively across North and North West London, potentially exceeding 50% of the working day
- Ability to lift and carry equipment weighing up to 25kg
- Strong communication, organisation and problem-solving skills
TO BE CONSIDERED
Please either apply through this advert or email me directly. For further information, please call me.
By applying for this role, you give express consent for us to process and submit your application to our client in conjunction with this vacancy only.
KEY SKILLS: Break Fix Engineer, Field Service Engineer, Desktop Support, Laptop Repair, Desktop Repair, Hardware Troubleshooting, Hardware Diagnostics, Break/Fix Support, Hardware Installation, Fault Diagnosis, PC Hardware, Component Replacement, IT Hardware Support, Preventative Maintenance, End User Support, Field IT Support.
Break-Fix Engineer North West London employer: Searchability Careers
As a leading retailer located just outside Chester, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. With competitive salaries, generous holiday allowances, and a hybrid working model, we offer our Test Engineers the opportunity to thrive in a supportive environment while enjoying excellent training resources and career progression pathways. Join us to be part of a forward-thinking technology team dedicated to quality and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Break-Fix Engineer North West London
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We think you need these skills to ace Break-Fix Engineer North West London
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Searchability Careers, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Searchability Careers can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Searchability Careers will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Searchability Careers
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Searchability Careers. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
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Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
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