At a Glance
- Tasks: Join a dynamic team to onboard clients and provide top-notch technical support.
- Company: Established tech provider expanding into managed IT services.
- Benefits: Competitive salary, clear progression, ongoing training, and a supportive work environment.
- Other info: Great opportunity for career growth in a collaborative and innovative atmosphere.
- Why this job: Make a real impact in a fast-paced setting while developing your IT skills.
- Qualifications: Experience in 2nd/3rd line IT support with strong Microsoft 365 and Azure skills.
The predicted salary is between 38250 - 46750 £ per year.
- Overview
- Excellent opportunity to join a growing managed IT services division within an established organisation.
- Sheffield-based, full-time permanent role with a strong focus on client onboarding and technical support.
- Hands‑on position covering Microsoft 365, Azure / Entra ID, Windows Server, networking, endpoints, and cloud infrastructure.
- Salary range £30 000–£35 000 with clear progression opportunities and ongoing training.
Who is the client?
Our client is an established technology provider that has recently expanded into managed IT services, supporting a diverse client base across both IT and telecommunications.
They operate in a fast‑paced, multi‑customer environment, with a strong focus on service quality, customer experience, and continuous improvement.
What will you be doing?
In this role, you’ll act as a key technical contact for onboarding new customers, taking ownership of implementations from initial setup through to full handover into support.
You’ll work across Microsoft 365, Azure, Windows Server, networking, and endpoint environments to ensure clients are set up securely and efficiently.
Alongside onboarding, you’ll provide 2nd/3rd line support across a range of client environments, troubleshooting issues, performing system health checks, patching reviews, and service audits.
You’ll liaise with third‑party vendors, maintain accurate documentation, and proactively identify improvements across customer systems.
What will you need?
- Experience in a 2nd / 3rd line IT support role (MSP or multi‑client environment preferred)
- Strong hands‑on experience with Microsoft 365 and Azure / Entra ID
- Experience with onboarding, migrations, or project‑based work
- Solid Windows Server and core infrastructure troubleshooting skills
- Strong problem‑solving ability and attention to detail
- Confident communication skills with non‑technical users
- Ability to manage multiple tasks and work independently
What would be desirable?
- Knowledge of backup and disaster recovery solutions (Veeam, Datto, Acronis)
- Familiarity with cloud‑based Vo IP platforms
- Experience supporting remote users and office networks
- Understanding of cyber security best practices and endpoint protection
- Exposure to ITIL frameworks and ticketing systems
- Experience delivering user training or knowledge sharing
- Key skills
IT Support, 2nd Line, 3rd Line, MSP, Microsoft 365, Azure, Entra ID, Windows Server, Networking, DNS, DHCP, Cloud, Onboarding, Migrations, Backup & DR, Cyber Security, Ticketing Systems
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Project Engineer in Sheffield employer: Searchability®
Join a dynamic and innovative technology company in the heart of Manchester, where you'll have the opportunity to lead technical innovation on a mature SaaS platform. With a strong emphasis on collaboration, employee development, and a transparent progression framework, this role offers not only competitive pay but also unique benefits like profit sharing and regular team-building activities. Experience a vibrant work culture that prioritises autonomy and continuous improvement, making it an excellent place for passionate engineers to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Project Engineer in Sheffield
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Searchability® values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Searchability® might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Searchability®!
✨Direct Apply to Searchability®
Let's not forget to apply directly through the Searchability® website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Project Engineer in Sheffield
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Searchability®.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Searchability®. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Searchability®
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
