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For Companies At a Glance
- Tasks: Support and enhance web applications while collaborating with product and operations teams.
- Company: Established UK tech business known for innovation and customer-first mindset.
- Benefits: Work with modern cloud technologies, enjoy long-term career progression, and a collaborative environment.
- Other info: Hybrid work model with opportunities for personal and professional growth.
- Why this job: Make a real impact by solving production issues and improving customer-facing systems.
- Qualifications: Experience in C#, .NET, and supporting web-based applications is essential.
The predicted salary is between 40000 - 50000 £ per year.
Hybrid - 3 days per week on-site in Newark
Azure-hosted, web-based systems supporting customers globally
About the client
Due to continued growth, we’re working with an established UK technology business that supports customers globally through a suite of cloud-based, web applications. They’re known for combining strong engineering principles with a customer-first mindset and are continuing to invest heavily in their product and platform.
The benefits
- Opportunity to work with modern cloud technologies in Azure
- Exposure to customer-facing systems used internationally
- Collaborative product, development, and operations teams
- Long-term progression within a stable and growing environment
The Software Support Engineer role
This is a customer-facing support role sitting closely with both Product and Operations. You’ll be a skilled coder in C#/.Net while also taking ownership of production support issues, working alongside developers and operational teams to diagnose, resolve, and prevent issues across live systems. You’ll also contribute to testing new releases, improving internal tooling, and supporting third-party integrations via APIs.
The role involves supporting web applications hosted in Azure, maintaining system stability, updating documentation, and assisting partner developers with integrations. There’s also scope to support internal systems such as CRM platforms and internal IT tools.
Software Support Engineer – essential skills
- Commercial experience supporting web-based applications
- Strong knowledge of C#, .NET / .NET MVC, and web services
- Experience working with RESTful and SOAP APIs
- SQL experience (MS SQL / MySQL)
- Experience with JSON and XML
- Familiarity with Azure cloud environments and DevOps concepts
- Confident communicator with a customer-focused approach
Software Engineer in Newark on Trent employer: Searchability®
Contact Detail:
Searchability® Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Engineer in Newark on Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with Azure or in similar roles. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, especially those involving C#, .NET, and Azure. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to web applications and APIs. Practice explaining your thought process clearly, as communication is key in customer-facing roles.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to get noticed by our hiring team directly.
We think you need these skills to ace Software Engineer in Newark on Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Software Engineer role. Highlight your experience with C#, .NET, and any cloud technologies you've worked with, especially Azure.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role and how your background aligns with our customer-first mindset. Share specific examples of how you've tackled challenges in previous roles.
Showcase Your Problem-Solving Skills: In your application, mention instances where you've diagnosed and resolved production support issues. We love seeing how you approach problem-solving, especially in customer-facing scenarios.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Searchability®
✨Know Your Tech Stack
Make sure you brush up on your C#, .NET, and web services knowledge. Be ready to discuss your experience with RESTful and SOAP APIs, as well as any SQL databases you've worked with. This will show that you’re not just familiar with the tech but can also apply it in real-world scenarios.
✨Showcase Your Problem-Solving Skills
Since this role involves diagnosing and resolving production support issues, prepare some examples of challenges you've faced in previous roles. Talk about how you approached these problems, the solutions you implemented, and the outcomes. This will demonstrate your analytical thinking and customer-first mindset.
✨Familiarise Yourself with Azure
As the role involves supporting applications hosted in Azure, it’s crucial to understand Azure cloud environments and DevOps concepts. Do some research on Azure services and be prepared to discuss how you’ve used them in past projects or how you would approach using them in this role.
✨Communicate Clearly and Confidently
This is a customer-facing role, so strong communication skills are key. Practice explaining technical concepts in simple terms, as you may need to interact with non-technical stakeholders. Being able to convey your thoughts clearly will set you apart and show that you can bridge the gap between tech and customers.