At a Glance
- Tasks: Coordinate logistics and customer service in a fast-paced environment.
- Company: Join a dynamic logistics operation in Manchester.
- Benefits: Earn £13.50 per hour with potential temp-to-perm opportunities.
- Other info: Immediate start available; full-time hours, Monday to Friday.
- Why this job: Be the key link between customers, drivers, and warehouse teams.
- Qualifications: Customer service experience and strong communication skills preferred.
Location: Manchester (Fully On-Site)
Pay Rate: £13.50 per hour
Job Type: Temporary / Ongoing
Start Date: Immediate Start Available
We are currently recruiting for a Logistics Customer Service Coordinator to join a busy and fast-paced logistics operation in Manchester. This is a fully on-site role supporting day-to-day transport and customer service activities. The successful candidate will act as a key point of contact between customers, drivers, and warehouse teams, ensuring the smooth and timely movement of goods.
Key Responsibilities- Handling incoming customer queries via phone and email in a professional and timely manner
- Providing updates on deliveries, collections, and shipment status
- Liaising with warehouse and transport teams to resolve operational issues
- Booking and amending transport orders using internal systems
- Tracking consignments and proactively communicating delays or issues to customers
- Maintaining accurate records of shipments, orders, and customer interactions
- Supporting the planning and coordination of daily logistics operations
- Resolving customer complaints and escalating issues where necessary
- Ensuring all documentation is completed accurately and in line with company procedures
- Working closely with drivers, planners, and warehouse staff to ensure service levels are met
- Previous experience in customer service, logistics, or transport environment preferred
- Strong communication and organisational skills
- Ability to work in a fast-paced, time-sensitive environment
- Good IT skills (Microsoft Office and basic systems experience)
- Problem-solving mindset and attention to detail
- Ability to work well as part of a team
- Fully on-site role (no hybrid or remote working)
- Immediate start available for the right candidate
- Temp-to-perm opportunities may be available depending on performance
- Standard full-time hours (Monday-Friday)
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Logistics Customer Service Coordinator in Trafford Park employer: Search
Join a dynamic logistics team in Manchester where your contributions as a Logistics Customer Service Coordinator will be valued and recognised. With a strong focus on employee development, we offer a supportive work culture that encourages growth and collaboration, ensuring you thrive in a fast-paced environment. Enjoy the benefits of immediate start opportunities, standard full-time hours, and the potential for temp-to-perm roles, making this an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Customer Service Coordinator in Trafford Park
✨Tip Number 1
Get to know the company! Research their logistics operations and customer service approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be handling customer queries, it's crucial to articulate your thoughts clearly. Try role-playing with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Be proactive! If you hear about any delays or issues, don’t wait for someone to ask you. Show initiative by communicating these updates to potential employers during your interview. It demonstrates your problem-solving mindset!
✨Tip Number 4
Apply through our website! We make it easy for you to connect with us directly. Plus, it shows you're serious about the opportunity and want to be part of our logistics team in Manchester.
We think you need these skills to ace Logistics Customer Service Coordinator in Trafford Park
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and logistics. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Logistics Customer Service Coordinator role. Keep it friendly and professional, and don’t forget to mention your problem-solving skills.
Show Off Your Communication Skills:Since this role involves a lot of interaction with customers and teams, make sure your application reflects your strong communication abilities. We love candidates who can convey information clearly and effectively!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Search
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Logistics Customer Service Coordinator. Familiarise yourself with the key tasks like handling customer queries and liaising with teams. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with customers and team members, be prepared to showcase your communication skills. Think of examples from your past experiences where you effectively resolved issues or communicated important information. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Demonstrate Problem-Solving Abilities
Employers love candidates who can think on their feet. Prepare to discuss specific instances where you've successfully solved problems in a fast-paced environment. Highlight your attention to detail and how you managed to keep things running smoothly despite challenges.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You might want to inquire about the team dynamics, the tools they use for logistics management, or how success is measured in this position. It’s a great way to leave a lasting impression!
