At a Glance
- Tasks: Join newly completed homes to resolve snagging lists and ensure customer satisfaction.
- Company: Join a premium national developer with a focus on customer care.
- Benefits: Earn up to £25.60 per hour with flexible payment options and ongoing work potential.
- Other info: Enjoy local work opportunities and excellent career stability.
- Why this job: Combine your joinery skills with customer interaction in a rewarding role.
- Qualifications: Must have a valid CSCS card and experience in finish joinery.
Location: Stockton-on-Tees (Ingleby Barwick area)
Payment Options: £18.92 per hour (PAYE) OR £25.60 per hour (Umbrella)
Start Date: Immediate
Contract Duration: 5 Months moving into Ongoing work
The Opportunity: Search Consultancy's Construction and Trades Division is currently partnering with a premium national developer to recruit a time-served, highly articulate Joiner for a customer care and snagging contract in the Stockton/Ingleby Barwick area. Initially scheduled as a solid 5-month contract, this position now has the genuine potential to extend into ongoing, long-term work based on performance and development pipeline. Unlike standard, high-volume site production roles, this position is positioned within the developer's Customer Care team. You will be entering newly completed, occupied residential properties to resolve final snagging lists. This contract requires an operative who pairs absolute technical craftsmanship with exceptional customer-facing skills.
Flexible Remuneration Options: We offer two transparent payment structures depending on your preferred payroll setup:
- PAYE Option: £18.92 per hour (plus accrued holiday pay and statutory benefits)
- Umbrella Option: £25.60 per hour (Gross assignment rate, inclusive of umbrella/subcontractor structures)
Payment Frequency: Processed accurately every single Friday via our dedicated payroll desk.
Comprehensive Key Responsibilities:
- Customer Care & Communication: Greeting owners professionally, discussing their specific snagging lists politely, explaining the remedial work you will be undertaking, and ensuring they are completely satisfied before departing.
- Internal Second-Fix Snagging: Executing high-end adjustments to internal timber features, including easing sticking doors, adjusting ironmongery/latches, resetting architraves or skirting boards, and aligning kitchen cabinetry.
- Defect Rectification: Remedying minor settlement issues, repairing flooring creaks, replacing defective components, and ensuring all finishes meet the developer's premium quality standards.
- Occupied Plot Protocol: Working with extreme care to protect the customer's property. This includes utilising dust sheets, cleaning up workspaces immaculately after completion, and working safely around families.
- Reporting: Reporting back to the Customer Care Manager or Site Sub-Agent regarding completed works or any additional materials required to resolve outstanding defects.
Rigid Candidate Requirements:
- Valid CSCS Card: A valid Blue (Skilled Worker) or Gold (Advanced Craft/Supervisor) CSCS card is mandatory and will be verified beforehand.
- Communication Skills: Must be fluent in English and fully comfortable conversing with customers face-to-face in a polite, helpful, and empathetic manner.
- Complete Trade Kit: Possession of a full, comprehensive kit of professional hand tools and cordless power tools suitable for high-finish internal adjustments.
- Industry Experience: A proven, demonstrable background in finish joinery, ideally with specific experience in maintenance, snagging, or customer care environments.
- Full PPE: Ownership of standard site protective equipment for moving between properties (Hard hat, high-vis jacket/vest, steel toe-cap boots, protective gloves, and safety glasses).
- Professional References: Ability to provide the contact details of a recent Site Manager or Customer Care Coordinator who can verify your quality of finish and reliability.
- Right to Work: Verifiable right to work within the United Kingdom.
Why Partner with Search Consultancy?
- Guaranteed Continuity: An initial 5-month term with direct pathways into ongoing local work, providing excellent long-term financial stability.
- Local Commute: Based squarely in the Stockton / Barwick area, keeping your daily travel overheads minimal.
- The Search Pipeline: Search is a preferred labor supplier across the North East. Subcontractors who exhibit excellent customer feedback, reliability, and top-tier craftsmanship are systematically prioritised for seamless transition onto subsequent long-term commercial or residential contracts locally.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Joiner in Stockton-on-Tees employer: Search
Search Consultancy is an exceptional employer, offering Joiners a unique opportunity to work within a premium national developer's Customer Care team in the Stockton-on-Tees area. With a focus on quality craftsmanship and customer satisfaction, employees benefit from flexible remuneration options, a supportive work culture, and the potential for long-term career growth through ongoing local contracts. The company prioritises employee well-being and professional development, making it an attractive choice for skilled tradespeople seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Joiner in Stockton-on-Tees
✨Get Your Foot in the Door
Temporary roles in construction often rely on quick recruitment, so make sure to visit local recruitment agencies that specialise in the construction sector. They usually have a go-to list of companies that need staff urgently, helping us connect with potential employers faster.
✨Leverage Community Connections
Construction is all about connections! Check out local trade events, networking gatherings, or even social media groups focused on your area. Engaging with the community can lead to insider knowledge about temporary job openings that might not be advertised anywhere else.
✨Showcase Your Skills with a Solid Portfolio
Even for temporary gigs, a visual portfolio can really set you apart. Take photos of previous projects you’ve worked on, or if you're fresh in the industry, show examples of your work during training. This can help us demonstrate our hands-on experience to potential employers, like Search.
✨Apply Directly at Construction Sites
Don’t overlook the power of walking directly into construction sites. Many temporary positions are filled on the spot, so it’s worth popping by local sites and having a face-to-face chat. Bring your CV and be ready to impress, as companies like Search appreciate proactive candidates ready to jump in when needed.
We think you need these skills to ace Joiner in Stockton-on-Tees
Some tips for your application 🫡
Highlight Your Relevant Experience:In the construction game, having hands-on experience matters! Be sure to showcase any previous temporary roles or projects you've worked on in your CV. Mention specific skills like safety protocols, tools you're familiar with, or types of construction work you've done – this will help you stand out!
Showcase Certifications and Training:If you've got any relevant certifications or training like a CSCS card or health and safety courses, flaunt them! Include them in your CV and mention them in your cover letter. It shows that you're not just ready to get to work but that you've got the essential safety knowledge, which is super important in the construction industry.
Emphasise Flexibility and Availability:For a temporary role, flexibility is key! In your cover letter, make sure to clearly state your availability – are you ready to start immediately? Can you work various shifts? Letting Search know how adaptable you are might just get you the edge over other candidates.
Keep it Concise and Clear:When applying for temporary roles in construction, employers often appreciate brevity. Keep your CV and cover letter clear and to the point. Focus on the skills and experiences that align most with what Search is looking for. Avoid unnecessary fluff to make it easier for them to see why you’re the perfect fit!
How to prepare for a job interview at Search
✨Show Off Your Safety Knowledge
In construction, health and safety is non-negotiable. Get comfortable with specific safety regulations like COSHH or Working at Height – you might get asked how you’d handle risk assessments or unsafe conditions. We need to show that we prioritise safety above all else.
✨Be Ready for Hands-On Scenarios
Expect practical questions or even a mini test where you’ll need to demonstrate basic skills. They might set up a scenario and ask how you would approach a specific task. Let’s prepare by brushing up on our trade skills and thinking through past projects we’ve worked on.
✨Flexibility is Key
Since this is a temporary role, they’ll want to know if you can adapt quickly to different teams and situations. Let's think about past experiences where we've had to adjust on the fly. This will show we’re ready to hit the ground running!
✨Highlight Your Previous Experience
Temporary roles often require hitting the ground running, so make sure to have a few stories lined up that showcase your relevant experience in construction. We want to emphasise skills that might not be on our CV—like teamwork and problem-solving when things don't go to plan.
