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- Tasks: Manage client portfolios and maximise cash collection while handling customer queries.
- Company: Join a large business in Halifax with a supportive team culture.
- Benefits: Enjoy hybrid working, free parking, 25 days leave, and a monthly bonus.
- Why this job: Make a real impact by helping clients while enjoying a flexible work-life balance.
- Qualifications: Strong communication skills, teamwork, and Microsoft proficiency required.
- Other info: Equal opportunities employer welcoming diverse applicants.
The predicted salary is between 28800 - 43200 £ per year.
Search are supporting a large business based in the Halifax area who are looking for a collections specialist to join their business - the role is offering Hybrid working and a bonus each month!
Job Duties:
- Managing a portfolio of clients to maximise cash collection for the business
- Working with internal teams to keep on top of customer queries
- Taking payments via debit or credit from customers over the phone
- Dealing with any customer queries
- Processing of defaults where required
- Referring to accounts to legal if applicable
Successful candidate will possess:
- Work to timed deadlines
- Ability to work as part of a team
- Microsoft proficient
- Excellent communication skills
- Working within a business department
What on offer:
- Monday to Friday - 09:00 - 17:00
- Free on site parking
- 25 days annual leave plus banks
- Hybrid working - 3 days on site, 2 days at home
- Pension
- Bonus - up to £300 per month
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Collections Specialist in Sowerby Bridge employer: Search
Contact Detail:
Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Specialist in Sowerby Bridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Collections Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for collections roles and practice your answers. We want you to shine when discussing your experience with managing client portfolios and handling customer queries.
✨Tip Number 3
Show off your skills! When you get the chance, highlight your Microsoft proficiency and excellent communication skills during interviews. These are key traits for a Collections Specialist, so make sure they know you’ve got them!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re all about equal opportunities, so everyone’s welcome to give it a go!
We think you need these skills to ace Collections Specialist in Sowerby Bridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in collections and customer service. We want to see how you've managed client portfolios and maximised cash collection in previous roles.
Show Off Your Communication Skills: Since excellent communication is key for this role, use your application to demonstrate how you've effectively handled customer queries in the past. We love seeing real examples!
Highlight Teamwork Experience: This role involves working closely with internal teams, so let us know about your experiences collaborating with others. Share specific instances where teamwork led to successful outcomes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Search
✨Know Your Numbers
As a Collections Specialist, you'll be dealing with cash collection and client portfolios. Brush up on your financial knowledge and be ready to discuss how you've maximised collections in previous roles. This shows you understand the importance of numbers in this position.
✨Communication is Key
Since excellent communication skills are a must, practice articulating your thoughts clearly. Prepare examples of how you've effectively handled customer queries or resolved disputes in the past. This will demonstrate your ability to manage client relationships.
✨Familiarise Yourself with the Tools
Being Microsoft proficient is essential for this role. Make sure you're comfortable with Excel, Word, and any other relevant software. If you can, bring examples of reports or documents you've created to showcase your skills during the interview.
✨Team Player Mindset
This role requires working closely with internal teams. Think of instances where you've collaborated successfully with others to achieve a common goal. Highlighting your teamwork experience will show that you're a good fit for their business environment.
