Debt Recovery Advisor – Hybrid, Utilities (Customer‑First) in Sale

Debt Recovery Advisor – Hybrid, Utilities (Customer‑First) in Sale

Sale Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
Search

At a Glance

  • Tasks: Manage debt collection cases for water accounts while ensuring legal compliance.
  • Company: Join a leading company focused on customer-first solutions in the utilities sector.
  • Benefits: Enjoy a yearly bonus, 25 days annual leave, and robust wellbeing support.
  • Other info: Hybrid working model with opportunities for personal and professional growth.
  • Why this job: Make a difference in customers' lives while developing your skills in debt recovery.
  • Qualifications: Experience in debt recovery, ideally within the utilities sector.

The predicted salary is between 30000 - 40000 £ per year.

Search is seeking a Debt Recovery Agent in Sale, England. This role is pivotal for managing cases regarding debt collection on water accounts while ensuring compliance with legal standards.

Responsibilities include:

  • Coordinating with third parties
  • Managing disconnections
  • Ensuring GDPR compliance

The ideal candidate will have a strong background in debt recovery, preferably within the utilities sector.

Benefits include:

  • A yearly bonus
  • 25 days of annual leave
  • Comprehensive wellbeing support

Debt Recovery Advisor – Hybrid, Utilities (Customer‑First) in Sale employer: Search

At Search, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee wellbeing and growth. As a Debt Recovery Advisor in Sale, you will benefit from a competitive yearly bonus, 25 days of annual leave, and access to comprehensive wellbeing support, all while working in a dynamic environment that values compliance and customer-first service.

Search

Contact Details:

Search Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Debt Recovery Advisor – Hybrid, Utilities (Customer‑First) in Sale

Tip Number 1

Network like a pro! Reach out to people in the utilities sector, especially those who work in debt recovery. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Prepare for interviews by brushing up on your knowledge of GDPR and compliance standards. We want you to show that you’re not just a great candidate but also someone who understands the legal side of debt recovery.

Tip Number 3

Practice your communication skills! As a Debt Recovery Advisor, you'll need to handle sensitive conversations with customers. Role-play with a friend to get comfortable with different scenarios.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Debt Recovery Advisor – Hybrid, Utilities (Customer‑First) in Sale

Debt Recovery
Legal Compliance
GDPR Compliance
Case Management
Communication Skills
Customer Service
Negotiation Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in debt recovery, especially within the utilities sector. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about debt recovery and how you can contribute to our customer-first approach. Keep it engaging and personal – we love a bit of personality!

Showcase Compliance Knowledge:Since compliance is key in this role, make sure to mention any experience you have with legal standards and GDPR. We’re looking for someone who understands the importance of these regulations in debt recovery.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Search

Know Your Stuff

Make sure you brush up on your knowledge of debt recovery, especially in the utilities sector. Familiarise yourself with relevant laws and regulations, including GDPR compliance, as this will show that you're serious about the role and understand the legal landscape.

Showcase Your Experience

Prepare to discuss your previous experience in debt recovery. Have specific examples ready that highlight your skills in managing cases, coordinating with third parties, and handling disconnections. This will help demonstrate your capability to excel in the role.

Customer-First Mindset

Since the role is customer-first, think about how you can convey empathy and understanding during the interview. Be ready to share examples of how you've successfully managed difficult conversations or resolved disputes while keeping the customer's best interests in mind.

Ask Smart Questions

Prepare thoughtful questions to ask the interviewer about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.