Reception & Administrator in Arbroath

Excellent opportunity to join a fast growing, market leader in Arbroath as Reception & Administrator on a full-time permanent basis. Office-based, with free on-site parking Hours: Full-time, 5 days per week, M-F Salary: £24,000 Your day to day: First point of contact for visitors and customers Handle general enquiries from customers, escalating where required Assist with online orders, including cancellations, shipping inquiries, and product details After sales administration and support including return and management of fault reports Log and manage customer complaints, ensuring swift resolution and follow-up Escalate quality issues to the relevant teams Coordinate travel bookings: including flights, accommodation, and transport Diary management, coordinating meetings and managing Directors schedule Gate keeper duties Problem solving on behalf of the senior management team Support fundraiser events and activities Charity liaison Organise team building activities Update newsletters and posts company wideThe ideal candidate will come with: Excellent customer service skills, proven ability to deal with customers face to face, over the phone and email Ability to drive preferred Excellent IT skills Good organisational and coordination skills Time management skillsSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age