At a Glance
- Tasks: Lead quality assurance and compliance in a supportive care environment.
- Company: Reputable CQC-regulated care provider focused on person-centred support.
- Benefits: 28 days leave, bonus scheme, pension, travel allowance, and a chance to make an impact.
- Other info: Office-based role with travel for audits and training; equal opportunities employer.
- Why this job: Drive quality improvements and shape outstanding services for adults with learning disabilities.
- Qualifications: Experience in quality assurance within CQC-regulated adult social care.
We're recruiting on behalf of a well-established, CQC-regulated care provider with an excellent reputation for delivering person-centred support to adults with learning disabilities and autism. With ambitious plans to achieve an Outstanding CQC rating, they're looking for an experienced Quality Assurance Lead to drive quality, compliance and continuous improvement across the organisation.
The Role
You'll lead on quality assurance, internal audits, compliance and governance, working closely with operational leaders to identify improvements, monitor performance and embed best practice. This is a highly visible role where you'll champion quality, support managers, develop KPIs, analyse performance data and help shape outstanding services.
About You
You'll have:
- Proven quality and compliance experience within a CQC-regulated adult social care service.
- Strong knowledge of CQC standards, legislation and regulatory requirements.
- Experience conducting audits, producing reports and driving service improvements.
- Excellent communication, coaching and stakeholder engagement skills.
- The ability to influence, challenge constructively and build a culture of continuous improvement.
What's on Offer
- 28 days annual leave plus Bank Holidays
- Discretionary bonus scheme
- Company pension
- Travel and phone allowance
- Refer-a-friend scheme
- The opportunity to make a real impact within a growing, values-led organisation
This role is primarily office-based with regular travel to community services for audits, assessments, training and meetings. An Enhanced DBS check and satisfactory references will be required.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance Lead- Supported Living
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Search.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Search!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Search, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Search or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Quality Assurance Lead- Supported Living
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Search:Before hitting send, make sure to tailor your application specifically to Search! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Search
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
