At a Glance
- Tasks: Train and support new couriers while ensuring smooth operations.
- Company: Dynamic logistics company with a focus on teamwork and development.
- Benefits: Competitive pay, flexible hours, and potential for long-term work.
- Other info: Immediate start with opportunities for growth until Christmas 2026.
- Why this job: Make a difference by helping others succeed in their courier roles.
- Qualifications: Experience in customer service or logistics; tech-savvy and great communicator.
Locations: Peterborough, Bedford, Hemel Hempstead, Aylesbury, Ipswich, Kings Lynn & Chelmsford
Start Date: ASAP ideally Thursday 2nd July
Hours: 39 hours per week, working any 5 days from 7, shifts 10-6 or 9-5
Pay Rate: £13.81 per hour
We are looking for motivated and reliable Courier Trainers to join our team immediately to support the onboarding and training of new couriers. This is a temporary opportunity initially for 2-3 months, however there is a high possibility this will last until Xmas 2026.
This role is ideal for candidates with a background in customer service, retail, logistics or operations who are confident using technology and enjoy supporting and developing others; there is no essential experience needed as training will be provided.
Duties & Responsibilities:
- Support the onboarding and training of new couriers, ensuring they are fully prepared to carry out their role.
- Assist with the efficient allocation of work to couriers.
- Monitor parcel scanning activity and courier readiness throughout the day.
- Ensure operational processes are followed so parcels are prepared for collection and dispatched compliantly.
- Identify operational risks and raise escalations promptly through the Service Tracker.
- Help plan for upcoming resource gaps and communicate potential issues.
- Resolve day-to-day operational challenges where possible, including late couriers, missing parcels and scanning delays, before escalating to the Territory Manager.
- Provide guidance to couriers on manifests, routing queries and delivery exceptions to build their knowledge and confidence.
- Keep Territory Managers informed by providing clear feedback on daily operational performance.
- Build positive working relationships with couriers and service providers, providing professional support and coaching on site.
What We're Looking For:
- Experience in customer service, retail, logistics or a similar operational environment.
- Confident using laptops, smartphones and mobile applications.
- Strong IT skills and the ability to quickly learn new systems.
- Excellent communication and coaching skills.
- Ability to remain organised and work well in a fast-paced environment.
- Good problem-solving skills with the confidence to make decisions and escalate issues when required.
- Flexible approach to working any 5 days from 7.
If you're a proactive team player who enjoys helping others succeed and can start immediately, we'd love to hear from you, so please apply now or email me on (url removed).
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Locations
Courier Trainer & Logistics Support - Immediate Start in Peterborough, Walton employer: Search
Join our dynamic team as a Courier Trainer in the vibrant locations of Peterborough, Bedford, Hemel Hempstead, Aylesbury, Ipswich, Kings Lynn, and Chelmsford, where we prioritise employee development and a supportive work culture. With competitive pay and flexible working hours, we offer a unique opportunity to grow your skills in logistics while making a meaningful impact by training new couriers. Our commitment to inclusivity and professional growth ensures that every team member feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Courier Trainer & Logistics Support - Immediate Start in Peterborough, Walton
✨Get to Know the Local Scene
Temporary roles in logistics and supply chain often rely on local connections. Visit local businesses or warehouses and introduce yourself! You'd be surprised how often work is filled through word of mouth, so put yourself out there.
✨Leverage Industry Events
Look for trade shows, logistics expos, or supply chain seminars happening in your area. These events are goldmines for networking and often feature companies looking for temporary staff. It’s a great way to make a lasting impression!
✨Be Ready to Flex Your Skills
In temporary roles, employers want people who can easily adapt. Brush up on your knowledge of inventory management systems or logistics software—anything that can show you're ready to jump in right away. It will make you stand out!
✨Apply through Our Website!
Don't forget to check our listings at StudySmarter! We often have great temporary roles in logistics and supply chain that you can apply for directly. Getting your application in through our site is a solid step towards landing your next gig!
We think you need these skills to ace Courier Trainer & Logistics Support - Immediate Start in Peterborough, Walton
Some tips for your application 🫡
Show Off Your Logistics Know-How:When applying for a Courier Trainer & Logistics Support - Immediate Start in logistics and supply chain, make sure to highlight your relevant skills such as inventory management, procurement knowledge, and experience with logistics software. Tailor your CV to show any specific projects or coursework you've completed that relate to the field—specifics matter!
Flexibility is Key:Since this is a temporary position, it's important to showcase your flexibility in your cover letter. Employers want to know that you can hit the ground running and adapt quickly to changing priorities, so share examples of previous roles where you've shown this adaptability.
Include Certifications and Training:If you have any relevant certifications like a Forklift License or training in supply chain management, make sure these are front and centre in your application. They really can set you apart in the logistics field, especially for a temporary role where employers may prefer someone who's ready to jump straight into the task at hand.
Why You Want This Role:In your cover letter, express why you're interested in this temporary position at Search. Use it as a chance to show your enthusiasm for the logistics field and how this experience will help you grow professionally. Remember, it’s about more than just the job—show us you're keen to learn and make a difference!
How to prepare for a job interview at Search
✨Know Your Supply Chain Basics
Brush up on fundamental supply chain concepts, like inventory management and logistics strategies. Since this is a temporary role, having a quick grasp of these basics can set you apart and show that you can hit the ground running.
✨Showcase Problem-Solving Skills
Be ready to discuss real-life scenarios where you solved logistics challenges. Interviewers love hearing how you approached issues like delays or order discrepancies, so come prepared with a couple of solid examples that highlight your critical thinking skills.
✨Stay Flexible and Open-Minded
As a temporary candidate, we need to demonstrate adaptability. Be prepared to discuss how you can quickly integrate into different teams and handle diverse tasks. This can really showcase your potential to thrive in a fast-paced environment like logistics.
✨Get Familiar with Logistics Tools
Familiarise yourself with common supply chain management software, such as SAP or Oracle. Mentioning these tools during your interview can impress your interviewer at Search and demonstrate your readiness to engage with their systems right away.
