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- Tasks: Process customer orders and manage queries with excellent communication.
- Company: Join a reputable and innovative company in Leeds.
- Benefits: Enjoy free parking, hybrid work options, and overtime opportunities.
- Why this job: Build a rewarding career in a thriving industry without weekend work.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Open to all qualified applicants; we value diversity!
Salary: £25,000 - £28,000 DOE
Location: Leeds, West Yorkshire
Hours: Monday to Friday, Full-time working hours
We are excited to announce an opening for an Order Processing Specialist with our esteemed client based in Leeds. This is a fantastic chance for individuals looking to join a reputable and innovative company, where you can build a rewarding career in a thriving industry.
What's in it for you as an Order Processing Specialist:
- Opportunity to earn more with overtime!
- No weekend work
- FREE parking on site
- Hybrid working opportunities
Key Responsibilities of the Order Processing Specialist:
- Order Management: Accurately process customer orders, ensuring correct quantities, prices, and charges. Manage orders to meet customer requirements, ensuring timely and complete dispatch. Proactively manage customer expectations via telephone/email.
- Customer Support: Address customer queries, concerns, and complaints, logging them appropriately in relevant databases. Assist customers through to resolution, maintaining proactive communication.
- Procedural Compliance: Ensure all departmental procedures are followed, correspondence and documentation are filed appropriately, and databases are maintained.
What we are looking for in an Order Processing Specialist:
- Excellent written and verbal communication skills
- Exceptional attention to detail
- Motivated and resilient
- Experience with SAP is beneficial but not essential
If you're local to Leeds and believe your experience aligns with what we're looking for, please apply for the Order Processing Specialist position, and we can arrange a friendly chat.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Order Processor employer: Search
Contact Detail:
Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order Processor
✨Tip Number 1
Familiarise yourself with the order processing systems commonly used in the industry, especially SAP. Even if you don't have direct experience, showing that you've researched and understand how these systems work can set you apart.
✨Tip Number 2
Practice your communication skills, both written and verbal. Since you'll be dealing with customer queries and complaints, being able to convey information clearly and effectively is crucial. Consider role-playing scenarios with a friend to build confidence.
✨Tip Number 3
Highlight your attention to detail in any discussions or interviews. You could prepare examples from past experiences where your meticulous nature helped avoid errors or improved processes, as this is a key quality for an Order Processing Specialist.
✨Tip Number 4
Network with professionals in the field through platforms like LinkedIn. Engaging with others in the order processing or customer service sectors can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Order Processor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Order Processing Specialist role. Emphasise your attention to detail and communication skills, as these are key requirements.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your motivation for applying and how your background makes you a great fit for the position. Be sure to include any experience with order management or customer support.
Showcase Relevant Skills: In your application, clearly demonstrate your written and verbal communication skills. Provide examples of how you've successfully managed customer queries or processed orders in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, as attention to detail is crucial for this role. A polished application reflects your professionalism.
How to prepare for a job interview at Search
✨Showcase Your Communication Skills
As an Order Processing Specialist, excellent written and verbal communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively during the interview. You might be asked to role-play a customer interaction, so practice articulating your thoughts and responses.
✨Highlight Attention to Detail
This role requires exceptional attention to detail. During the interview, provide examples from your past experiences where your meticulous nature helped avoid errors or improved processes. This will show that you understand the importance of accuracy in order processing.
✨Familiarise Yourself with Order Management Systems
While experience with SAP is beneficial but not essential, having a basic understanding of order management systems can set you apart. Research common software used in order processing and be ready to discuss how you can quickly adapt to new systems.
✨Prepare for Customer Support Scenarios
Since addressing customer queries and complaints is a significant part of the job, prepare for situational questions related to customer support. Think about how you would handle difficult situations and be ready to share your strategies for maintaining proactive communication.
