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- Tasks: Join us as an Operations Administrator, managing client accounts and ensuring smooth daily operations.
- Company: Be part of a leading environmental services company with over 30 years of experience.
- Benefits: Enjoy a competitive salary, career progression, pension scheme, 31 days holiday, and free parking.
- Why this job: This role offers a chance to make an impact while working in a supportive and dynamic environment.
- Qualifications: You need at least 2 years in admin or operations, plus strong Microsoft Office skills.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 27000 - 30000 £ per year.
Location: Glasgow
Salary: £27,000 - £30,000 (DOE)
Hours: 37.5 hours per week (Fully Office Based)
Contract: Permanent
Benefits:
- Competitive salary
- Opportunities for career progression within a growing company
- Pension Scheme
- 31 days holiday
- Free Parking
My client is a trusted leader in environmental services with over 30 years of experience. They offer environmentally responsible solutions to a diverse range of clients, including local authorities, schools, and private estates.
Job Summary: As an Operations Administrator you will be responsible for performing a variety of administrative tasks to ensure the efficient operation of our branch. This pivotal role involves supporting the day-to-day operations of our director, ensuring efficient service delivery, and maintaining strong client relationships.
Key Responsibilities:
- Client Account Management: Oversee client accounts, ensuring services are delivered on time and to the highest standards.
- Scheduling & Coordination: Organise and manage service schedules, liaising with field operatives and clients to optimise routes and timings.
- Documentation & Reporting: Maintain accurate records of services provided, including before-and-after photos, and generate regular reports for clients.
- Communication: Act as the primary point of contact for clients, addressing queries and resolving issues promptly.
- Compliance & Quality Assurance: Ensure all services comply with industry regulations and company standards.
- Administrative Support: Assist with invoicing, procurement, and other administrative tasks as required.
Skills & Experience:
- Experience: Minimum of 2 years in an administrative or operations role.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Communication: Excellent written and verbal communication skills.
- Organisation: Strong organisational skills with the ability to manage multiple tasks simultaneously.
- Problem-Solving: Ability to identify issues and implement effective solutions.
- Attention to Detail: Meticulous attention to detail, ensuring accuracy in all aspects of the role.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Operations Administrator employer: Search
Contact Detail:
Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator
✨Tip Number 1
Familiarise yourself with the company’s values and mission. Since they focus on environmental services, showing your passion for sustainability and how it aligns with their goals can set you apart during discussions.
✨Tip Number 2
Brush up on your organisational skills by practising how to manage multiple tasks efficiently. You might want to prepare examples of how you've successfully juggled various responsibilities in previous roles to share during your interview.
✨Tip Number 3
Since communication is key in this role, consider preparing a few scenarios where you effectively resolved client issues or improved service delivery. This will demonstrate your problem-solving abilities and client management skills.
✨Tip Number 4
Get comfortable with Microsoft Office Suite, especially Excel, as you'll need to maintain accurate records and generate reports. You could even create a mock report to showcase your proficiency during the interview.
We think you need these skills to ace Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative or operations roles. Emphasise your proficiency in Microsoft Office Suite and any specific achievements that demonstrate your organisational skills.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Operations Administrator role. Mention your experience with client account management and your ability to maintain strong client relationships.
Showcase Your Skills: In your application, clearly outline your problem-solving abilities and attention to detail. Provide examples of how you've successfully managed multiple tasks and resolved issues in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Search
✨Showcase Your Administrative Skills
Make sure to highlight your previous experience in administrative roles. Be prepared to discuss specific examples of how you've managed schedules, maintained records, and supported operations in past positions.
✨Demonstrate Communication Proficiency
Since the role involves acting as a primary point of contact for clients, practice articulating your thoughts clearly. Prepare to share instances where you effectively resolved client queries or issues.
✨Emphasise Attention to Detail
Given the importance of accuracy in documentation and reporting, be ready to discuss how you ensure meticulous attention to detail in your work. You might want to mention any tools or methods you use to maintain high standards.
✨Prepare for Problem-Solving Scenarios
Think of examples where you've identified problems and implemented solutions in your previous roles. This will demonstrate your ability to handle challenges effectively, which is crucial for the Operations Administrator position.
