At a Glance
- Tasks: Welcome visitors and manage front desk operations with a friendly vibe.
- Company: Join a nationwide client in Nottingham with a professional atmosphere.
- Benefits: Earn £12.71 per hour plus holiday pay, with potential for permanent role.
- Other info: Part-time role, 24 hours a week, with excellent career growth potential.
- Why this job: Gain valuable experience in a dynamic environment while making great connections.
- Qualifications: Must have previous reception experience and strong communication skills.
Based in Nottingham City Centre, this is a part-time role with an ASAP start, likely on Monday 3rd August. The position requires working Tuesday to Thursday, from 8:00am to 5:00pm, totalling 24 hours per week. This is a temporary role for a minimum of 6 months, with a strong potential to be made permanent. The pay rate is £12.71 per hour plus holiday pay.
Search Consultancy is currently working with one of our Nationwide clients who are looking to bring in an experienced Receptionist for their Head Office based in Nottingham. You must be comfortable with the working pattern on a long-term basis to be considered for the role.
The successful candidate will be responsible for providing a professional, welcoming and secure front of house experience for colleagues, visitors and contractors, supporting with visitor management, access control, delivery coordination and basic administration duties.
Duties involved in this role will include:
- Welcoming visitors and colleagues in a friendly and professional manner on the front desk
- Managing the signing in process for all visitors, ensuring a smooth arrival experience
- Issuing, tracking and collecting of all visitor passes in line with security procedures
- Maintaining an organised, tidy and professional front desk environment at all times
- Dealing with any temporary passes, lost passes and access related queries
- Maintaining accurate visitor logs and front of house records
- Coordinating incoming and outgoing deliveries, ensuring items are logged, received securely and distributed appropriately
- Replenishment of front of house materials, visitor passes and workplace supplies
- Support with general administrative tasks where required
In order to be considered for this role, your skills and experience should include:
- Previous experience in a Reception / Front of House role providing first class visitor service - this experience is essential
- Excellent interpersonal and communication skills, both written and verbal, as you will be dealing with a wide range of stakeholders both internally and externally
- Solid administration experience as this role will involve a number of administrative duties
If this is the role for you, apply now! Please note that only applicants who have the required skills and experience detailed above will be considered for this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Receptionist in Nottingham employer: Search
Search is an exceptional employer that values innovation and growth, offering a dynamic work culture where employees can thrive in their careers. With hybrid working options in vibrant cities like Edinburgh and London, we provide our team with the flexibility to balance work and life while enjoying competitive salaries, comprehensive benefits, and opportunities for professional development in the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Nottingham
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Search and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Search and let us see your personality shine through!
We think you need these skills to ace Receptionist in Nottingham
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Search.
Get Familiar with Our Brand:Before applying, take some time to learn about Search and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Search
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Search.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Search will surely appreciate.
