At a Glance
- Tasks: Manage high-risk customer accounts and negotiate payment plans for debt recovery.
- Company: Join a forward-thinking organisation with a supportive team culture.
- Benefits: Competitive salary, annual bonus, hybrid working, and 25 days holiday plus birthday off.
- Other info: Modern office with gym, wellbeing support, and discounts on retailers.
- Why this job: Make a real impact in debt recovery while enjoying excellent career development opportunities.
- Qualifications: Experience in complex debt recovery and strong negotiation skills required.
The predicted salary is between 30000 - 30000 £ per year.
Collections Advisor Sale, Manchester (Hybrid Working) - 3 DAYS WFH and 2 days office £30,000 + up to 10% annual bonus split quarterly 37.5 hours per week (Monday–Friday, no weekends) Start date – July 2026
About the Role
Are you a confident negotiator with experience managing complex or high-risk accounts? This is an exciting opportunity to join a growing organisation where your skills in debt recovery will have a real impact. As a High-Risk Recoveries Agent, you will manage a portfolio of customers with complex debt cases, working collaboratively across teams and with external agencies to drive recovery and resolution.
Key Responsibilities
- Manage a portfolio of high-risk customer accounts through the full debt recovery lifecycle
- Handle inbound queries and proactively contact customers regarding overdue balances
- Negotiate payment plans and support customers to return to sustainable payment arrangements
- Work closely with internal teams to escalate and resolve complex debt cases
- Collaborate on change of tenancy cases and verify key account details
- Liaise with external Debt Collection Agencies to manage recovery through to potential litigation
- Ensure all activity complies with regulatory standards, including GDPR
- Support complaint and dispute resolution processes where required
About You
- Proven experience in complex debt recovery or collections
- Background in the utilities sector is highly desirable
- Strong working knowledge of debt management systems
- Confident communicator with excellent negotiation skills
- Ability to manage a defined ledger of customer accounts
- Good understanding of regulatory and legal frameworks in collections
What’s on Offer
- Competitive salary with annual bonus potential
- Hybrid working (3 days from home once established)
- 25 days holiday, increasing with service + birthday off
- Option to buy/sell annual leave
- Pension scheme and life assurance
- Discounts across high street and online retailers
- Wellbeing support including GP access, mental health, and financial advice
- Cycle to work and travel loan schemes
- Modern office facilities including gym, parking, and social spaces
This is a great opportunity to join a forward-thinking and supportive organisation that offers excellent benefits, career development, and a strong team culture. If you’re ready to take the next step in your recovery or collections career, apply today.
Waste Advisor (Permanent) in Manchester employer: Search
Join a forward-thinking organisation in Sale, Manchester, where your expertise as a Waste Advisor will be valued and rewarded. With a competitive salary, hybrid working options, and a strong emphasis on employee wellbeing and career development, you'll thrive in a supportive team culture that prioritises your growth and work-life balance. Enjoy modern office facilities and a range of benefits designed to enhance your professional journey while making a meaningful impact in debt recovery.
StudySmarter Expert Advice🤫
We think this is how you could land Waste Advisor (Permanent) in Manchester
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Search. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Waste Advisor (Permanent) in Manchester
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Search.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Search's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Search
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Search.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Search will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Search employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
