At a Glance
- Tasks: Coordinate logistics and customer service, ensuring smooth transport operations.
- Company: Fast-paced logistics operation in Manchester with a dynamic team.
- Benefits: Competitive pay, immediate start, and potential temp-to-perm opportunities.
- Other info: Fully on-site role with standard hours, perfect for those seeking hands-on experience.
- Why this job: Be the vital link between customers and logistics, making a real difference.
- Qualifications: Experience in customer service or logistics preferred; strong communication skills required.
The predicted salary is between 13.5 - 13.5 £ per hour.
Location: Manchester (Fully On-Site)
Pay Rate: £13.50 per hour
Job Type: Temporary / Ongoing
Start Date: Immediate Start Available
We are currently recruiting for a Logistics Customer Service Coordinator to join a busy and fast‑paced logistics operation in Manchester. This is a fully on‑site role supporting day‑to‑day transport and customer service activities. The successful candidate will act as a key point of contact between customers, drivers, and warehouse teams, ensuring the smooth and timely movement of goods.
Key Responsibilities- Handling incoming customer queries via phone and email in a professional and timely manner
- Providing updates on deliveries, collections, and shipment status
- Liaising with warehouse and transport teams to resolve operational issues
- Booking and amending transport orders using internal systems
- Tracking consignments and proactively communicating delays or issues to customers
- Maintaining accurate records of shipments, orders, and customer interactions
- Supporting the planning and coordination of daily logistics operations
- Resolving customer complaints and escalating issues where necessary
- Ensuring all documentation is completed accurately and in line with company procedures
- Working closely with drivers, planners, and warehouse staff to ensure service levels are met
- Previous experience in customer service, logistics, or transport environment preferred
- Strong communication and organisational skills
- Ability to work in a fast‑paced, time‑sensitive environment
- Good IT skills (Microsoft Office and basic systems experience)
- Problem‑solving mindset and attention to detail
- Ability to work well as part of a team
- Fully on‑site role (no hybrid or remote working)
- Immediate start available for the right candidate
- Temp‑to‑perm opportunities may be available depending on performance
- Standard full‑time hours (Monday‑Friday)
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Logistics Customer Service Coordinator in Manchester employer: Search
Join a dynamic logistics team in Manchester where your contributions as a Logistics Customer Service Coordinator will be valued and recognised. With a strong focus on employee development, we offer opportunities for growth within a supportive work culture that prioritises teamwork and effective communication. Enjoy the benefits of a fully on-site role with immediate start options and the potential for temp-to-perm placements, ensuring a rewarding and stable career path in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Customer Service Coordinator in Manchester
✨Get to Know the Local Scene
Temporary roles in logistics and supply chain often rely on local connections. Visit local businesses or warehouses and introduce yourself! You'd be surprised how often work is filled through word of mouth, so put yourself out there.
✨Leverage Industry Events
Look for trade shows, logistics expos, or supply chain seminars happening in your area. These events are goldmines for networking and often feature companies looking for temporary staff. It’s a great way to make a lasting impression!
✨Be Ready to Flex Your Skills
In temporary roles, employers want people who can easily adapt. Brush up on your knowledge of inventory management systems or logistics software—anything that can show you're ready to jump in right away. It will make you stand out!
✨Apply through Our Website!
Don't forget to check our listings at StudySmarter! We often have great temporary roles in logistics and supply chain that you can apply for directly. Getting your application in through our site is a solid step towards landing your next gig!
We think you need these skills to ace Logistics Customer Service Coordinator in Manchester
Some tips for your application 🫡
Show Off Your Logistics Know-How:When applying for a Logistics Customer Service Coordinator in logistics and supply chain, make sure to highlight your relevant skills such as inventory management, procurement knowledge, and experience with logistics software. Tailor your CV to show any specific projects or coursework you've completed that relate to the field—specifics matter!
Flexibility is Key:Since this is a temporary position, it's important to showcase your flexibility in your cover letter. Employers want to know that you can hit the ground running and adapt quickly to changing priorities, so share examples of previous roles where you've shown this adaptability.
Include Certifications and Training:If you have any relevant certifications like a Forklift License or training in supply chain management, make sure these are front and centre in your application. They really can set you apart in the logistics field, especially for a temporary role where employers may prefer someone who's ready to jump straight into the task at hand.
Why You Want This Role:In your cover letter, express why you're interested in this temporary position at Search. Use it as a chance to show your enthusiasm for the logistics field and how this experience will help you grow professionally. Remember, it’s about more than just the job—show us you're keen to learn and make a difference!
How to prepare for a job interview at Search
✨Know Your Supply Chain Basics
Brush up on fundamental supply chain concepts, like inventory management and logistics strategies. Since this is a temporary role, having a quick grasp of these basics can set you apart and show that you can hit the ground running.
✨Showcase Problem-Solving Skills
Be ready to discuss real-life scenarios where you solved logistics challenges. Interviewers love hearing how you approached issues like delays or order discrepancies, so come prepared with a couple of solid examples that highlight your critical thinking skills.
✨Stay Flexible and Open-Minded
As a temporary candidate, we need to demonstrate adaptability. Be prepared to discuss how you can quickly integrate into different teams and handle diverse tasks. This can really showcase your potential to thrive in a fast-paced environment like logistics.
✨Get Familiar with Logistics Tools
Familiarise yourself with common supply chain management software, such as SAP or Oracle. Mentioning these tools during your interview can impress your interviewer at Search and demonstrate your readiness to engage with their systems right away.
