At a Glance
- Tasks: Engage with customers, handle queries, and upsell products in a vibrant team.
- Company: Join a dynamic company focused on excellent customer experiences.
- Benefits: Earn up to £30,000 OTE, enjoy 25 days holiday, and flexible leave options.
- Other info: Equal opportunities employer welcoming diverse applicants.
- Why this job: Be part of a supportive team while developing your sales skills.
- Qualifications: Previous customer service or sales experience is a plus.
Location: Manchester
Start date: End of July
Salary: £24,730 OTE £30,000+
Working Hours: Monday to Thursday 9am - 17:30pm and Friday 4pm Finish
Holidays: 25 days holidays + bank holidays (option to purchase/sell 5 holidays per year) + additional leave during other international celebrated holidays
Are you a confident communicator with a passion for delivering excellent customer experiences? We're looking for Sales & Renewals Advisors to join our dynamic team upselling on products and renewals dealing with customer queries and upselling on a non-advised basis.
What You'll Do:
- Dealing with warm leads - Handle inbound and outbound calls to drive sales and renewals
- Query handling in response to customer requests with the support of clear information and providing professional customer service
- Meet performance targets across sales, compliance, and customer satisfaction.
- Ensure all customer interactions meet regulatory standards including GDPR and Consumer Duty.
- Participate in training, team meetings, and continuous development activities.
What You'll Bring:
- Experience telephone-based customer service or sales experience in a regulated environment.
- FCA Environment experience
- Strong verbal communication and listening skills.
- Friendly, empathetic, and consultative approach to customer interactions.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Customer Sales Advisor in Manchester employer: Search
Join our vibrant team in Manchester as a Customer Sales Advisor, where we prioritise a supportive work culture that fosters personal and professional growth. With competitive earnings potential, generous holiday allowances, and a commitment to employee development, we offer a rewarding environment for those passionate about delivering exceptional customer experiences. Embrace the opportunity to thrive in a dynamic setting that values your contributions and encourages continuous learning.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Advisor in Manchester
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Customer Sales Advisor at Search, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Search. Tailor your message to explain why you’re drawn to them and how you can contribute as a Customer Sales Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Customer Sales Advisor in Manchester
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Search:When writing your cover letter, make sure to tailor your message specifically for Search. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Search
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Search that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Search that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Search’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
