At a Glance
- Tasks: Manage and grow customer accounts while delivering top-notch service.
- Company: Established business in Knowsley with a focus on customer relationships.
- Benefits: Competitive salary, bonus potential, health plan, and 28 days holiday.
- Other info: Great career progression opportunities and a supportive work environment.
- Why this job: Join a dynamic team and make a real impact on customer success.
- Qualifications: Experience in account management or customer-focused roles is essential.
Knowsley (L34)
£26,300 basic salary
Bonus / Commission - additional £4,200 - £8,400 per annum (paid quarterly)
Monday - Friday | 9:00am - 5:00pm
No weekends
Free parking on site
Excellent progression opportunities
Are you a relationship-focused professional who enjoys building strong customer partnerships and driving account growth? Do you thrive in a fast-paced commercial environment and take pride in delivering excellent customer service? If so, this could be a fantastic opportunity for you.
Our client, a well-established and growing business based in Knowsley, is seeking an Account Manager to join their Head Office team. This is a warm account management role, managing and developing relationships with an existing customer base, with no cold calling involved. You'll be responsible for nurturing customer relationships, identifying opportunities to grow accounts, and ensuring customers receive a first-class service throughout their journey.
The Role
- Manage and develop a portfolio of existing customer accounts via telephone, email, and online communication
- Build strong, long-term relationships and become a trusted point of contact for customers
- Identify opportunities to increase revenue by promoting relevant products and services
- Prepare customer quotations, negotiate pricing, and manage account activity
- Proactively contact customers to maximise business opportunities and account retention
- Handle customer enquiries and provide a high level of service and support
- Work closely with internal teams to ensure customer requirements are met and expectations exceeded
What We're Looking For:
- Previous experience within Account Management, Sales, Customer Success, Internal Sales, or a similar customer-focused role
- Excellent communication and relationship-building skills
- A proactive and commercially minded approach
- Strong organisational skills and attention to detail
- Confidence managing multiple customer accounts and priorities
- A positive, team-oriented attitude with a desire to succeed
What's on Offer
- £26,300 basic salary
- Bonus / Commission - additional £4,200 - £8,400 per annum (paid quarterly)
- 28 days holiday per year (inclusive of bank holidays), increasing with length of service
- Employer-funded health cash plan
- Employee 'Above and Beyond' recognition awards
- Free on-site parking
- Bupa employee wellbeing support
- Excellent progression opportunities within the business
If you're passionate about customer relationships, enjoy developing accounts, and are looking to join a business that offers genuine career progression, we'd love to hear from you.
Apply today by emailing (url removed)
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Account Manager in Knowsley employer: Search
Search is an exceptional employer that values innovation and growth, offering a dynamic work culture where employees can thrive in their careers. With hybrid working options in vibrant cities like Edinburgh and London, we provide our team with the flexibility to balance work and life while enjoying competitive salaries, comprehensive benefits, and opportunities for professional development in the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Knowsley
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager at Search, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Search. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager in Knowsley
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Search:When writing your cover letter, make sure to tailor your message specifically for Search. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Search
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Search that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Search that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Search’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
