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- Tasks: Coordinate equipment hire and manage customer requests in a fast-paced environment.
- Company: Join a dynamic team at a busy depot in Hamilton.
- Benefits: Full-time permanent role with opportunities for growth and development.
- Other info: We value diversity and welcome applications from all backgrounds.
- Why this job: Be the key player in ensuring smooth operations and excellent customer service.
- Qualifications: Experience in a similar role and strong organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for a Hire Controller / Operations Coordinator to join a busy and fast-paced depot environment. This is a key position responsible for coordinating equipment hire, managing customer requests, and ensuring the smooth day-to-day running of operations. This role requires someone highly organised, proactive, and confident working in a reactive environment where priorities can change quickly.
Key Responsibilities
- Manage incoming hire enquiries via phone and email
- Coordinate the booking and scheduling of equipment
- Liaise with drivers, yard teams, and customers to ensure timely delivery and collection
- Monitor equipment availability and update systems accordingly
- Handle customer queries and resolve any issues efficiently
- Maintain accurate records of hires, returns, and asset movements
- Support general depot administration and operational tasks
- Ensure high levels of customer service are delivered at all times
Requirements
- Previous experience in a Hire Controller, Transport Coordinator, or Operations/Admin role
- Experience working in a fast-paced, reactive environment
- Strong organisational and multitasking skills
- Excellent communication skills, both verbal and written
- Confident using Microsoft Office and internal systems
- Ability to prioritise workload and work under pressure
If you have the relevant experience and enjoy working in a busy, operational role, we would be keen to hear from you.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Hire Controller employer: Search
Contact Detail:
Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Hire Controller role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to operations and customer service. Think about specific examples from your past roles that demonstrate your organisational skills and ability to handle pressure.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Hire Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in roles similar to a Hire Controller or Operations Coordinator. We want to see how your skills match the fast-paced environment we operate in!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role and how your proactive approach can help us manage our operations smoothly.
Showcase Your Communication Skills: Since excellent communication is key, make sure your written application reflects this. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Search
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hire Controller. Familiarise yourself with the key tasks like managing hire enquiries and coordinating equipment bookings. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, be prepared to discuss specific examples from your past experiences where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your multitasking prowess.
✨Communicate Clearly and Confidently
Excellent communication is crucial for this position. Practice articulating your thoughts clearly and confidently. You might want to prepare answers to common interview questions and even do a mock interview with a friend to refine your delivery and ensure you come across as professional and approachable.
✨Be Ready for a Fast-Paced Environment
Given the reactive nature of the role, be prepared to discuss how you handle pressure and adapt to changing priorities. Share examples of times when you've thrived in a busy environment, showcasing your proactive approach and ability to keep calm under stress.