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- Tasks: Coordinate service activities and schedule work for engineers in a fast-paced environment.
- Company: Join a supportive and collaborative team in Glasgow.
- Benefits: Enjoy a competitive salary, stable hours, and career development opportunities.
- Other info: Experience in administration or customer service is a plus, but not required.
- Why this job: Be the key link between customers and teams, making a real impact every day.
- Qualifications: Strong organisational skills and a bubbly personality are essential.
The predicted salary is between 30000 - 30000 £ per year.
Location: Glasgow
Hours: Monday-Thursday 08:00-16:30 | Friday 08:00-15:30
About the Role
I am currently representing a client who is looking to appoint a highly organised and proactive Service Coordinator to join their busy and fast-paced operations team in Glasgow. This is a key role within the business, responsible for coordinating service activity, scheduling work, and acting as the main link between customers, engineers, and internal departments to ensure smooth day-to-day operations. It is important that the successful candidate brings a bubbly, positive and approachable personality, as this role involves regular interaction with customers and internal teams, and plays a key part in maintaining strong working relationships across the business.
Key Responsibilities
- Schedule and coordinate service jobs for engineers and operational teams
- Manage incoming service requests via phone and email
- Act as the main point of contact for customers regarding service updates
- Prioritise and allocate workloads based on urgency and availability
- Maintain accurate records of service activities and job progress
- Liaise with internal departments to ensure smooth workflow and resolution of issues
- Update internal systems with job notes, scheduling changes, and completion status
- Ensure all service work is delivered in line with agreed SLAs and standards
- Provide general administrative support to the service team
About You
The client is looking for someone who is:
- Highly organised with strong attention to detail
- Confident and bubbly in personality, able to build rapport easily
- Friendly, approachable, and customer-focused
- Able to manage multiple priorities in a fast-paced environment
- Proactive and solutions-focused
- Reliable with a strong sense of responsibility
- Experienced in administration, coordination, scheduling, or customer service
Experience in a service coordination, scheduling, or operations role would be beneficial, but not essential for the right candidate.
What the Client Offers
- Stable weekday working pattern with early Friday finish
- Supportive and collaborative working environment
- Opportunity to work closely with both customers and operational teams
- Career development and progression opportunities
- Training and ongoing support within the role
- Competitive salary and benefits package
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Service Coordinator in Glasgow employer: Search
Contact Detail:
Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in Glasgow
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with customers and employees. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! As a Service Coordinator, you'll need to be bubbly and approachable. Try role-playing common scenarios with a friend to boost your confidence and ensure you can build rapport easily during the interview.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows your interest in the role and helps you understand if the company is the right fit for you. Think about what you want to know about their operations or team dynamics.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows you're proactive and genuinely interested in the position, which is exactly what they're looking for.
We think you need these skills to ace Service Coordinator in Glasgow
Some tips for your application 🫡
Show Your Organisational Skills: As a Service Coordinator, being organised is key! Make sure your application highlights any experience you have in scheduling or coordinating tasks. We want to see how you manage multiple priorities and keep everything running smoothly.
Be Approachable and Friendly: Since this role involves regular interaction with customers and teams, let your bubbly personality shine through in your application. Use a friendly tone and share examples of how you've built rapport in previous roles. We love a positive vibe!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Highlight relevant skills and experiences that align with what we’re looking for in a Service Coordinator. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Search
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Coordinator role. Familiarise yourself with the key responsibilities like scheduling service jobs and managing customer interactions. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, be prepared to discuss how you manage multiple priorities. Think of specific examples from your past experiences where you successfully coordinated tasks or handled a busy workload. This will highlight your capability to thrive in a fast-paced environment.
✨Bring Your Bubbly Personality
The client is looking for someone with a positive and approachable personality. During the interview, let your friendly nature shine through. Engage with the interviewer, smile, and show enthusiasm for the role. Building rapport is key, so don’t hesitate to showcase your interpersonal skills.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or how success is measured in the role. This shows your interest and helps you assess if the company culture aligns with your values.