At a Glance
- Tasks: Process customer orders, handle enquiries, and support the sales team.
- Company: Join a friendly and supportive team in Paisley.
- Benefits: Earn £31,200, enjoy 33 days holiday, and free on-site parking.
- Other info: Permanent role with opportunities for personal development.
- Why this job: Be part of a positive work environment where your contributions matter.
- Qualifications: Previous admin experience and strong attention to detail required.
The predicted salary is between 31200 - 31200 £ per year.
We are looking for an organised and detail oriented Sales Administrator to join our clients friendly and supportive team based in Paisley. This is a permanent, full-time position offering a positive working environment where your contribution is valued and opportunities to develop are encouraged.
Key Responsibilities
- Processing and marking up customer orders accurately
- Checking orders to ensure all information is correct
- Handling customer telephone enquiries professionally and efficiently
- Managing and responding to emails through the sales channel
- Printing orders, invoices, and other sales documentation
- Data entry and maintenance of customer and order records
- Providing general administrative support to the sales team
- Assisting with a variety of ad hoc administrative duties as required
About You
- Previous administration experience is essential
- Strong attention to detail and accuracy
- Excellent customer service and communication skills
- Comfortable handling customer calls and email correspondence
- Good organisational skills with the ability to manage multiple tasks
- Confident using computer systems and carrying out data entry work
- A proactive and positive approach to work
What We Offer
- Competitive salary of £31,200
- Monday to Friday working hours - no weekends
- 33 days holiday
- Free on-site parking
- A friendly, encouraging, and supportive working environment
- Permanently stable employment with an established business
If you are an experienced administrator who enjoys providing excellent customer service and takes pride in delivering accurate work, we would love to hear from you. Please email me now or apply now!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Sales Administrator in Glasgow employer: Search
Join our vibrant team in Paisley as a Sales Administrator, where you will thrive in a supportive and friendly environment that values your contributions. With a competitive salary, generous holiday allowance, and opportunities for professional growth, we are committed to fostering a positive workplace culture that encourages development and work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Glasgow
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Search. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Search before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Sales Administrator in Glasgow
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Search:Your cover letter is your chance to shine! Tell us why you want to work at Search specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Search!
How to prepare for a job interview at Search
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
