At a Glance
- Tasks: Make calls, coordinate with teams, and manage operational reports.
- Company: Join a dynamic team on an exciting new project.
- Benefits: Flexible working options after training and competitive pay.
- Other info: Great for those who thrive in fast-paced environments and enjoy teamwork.
- Why this job: Kickstart your career in customer service with immediate start opportunities.
- Qualifications: Confident phone skills and experience with Microsoft Office required.
I am currently recruiting for a Customer Service Administrator to join my clients new project, based in Eurocentral on an ongoing contract. You will be based on-site for the first 1-2 weeks of training, with the option of flexible working once you are fully trained. Whilst you will have the flexibility to work from home, it's important to note that you may be required to attend on-site training or team days, where management feel necessary.
For this role, you must have a driving license and access to your own vehicle, as Eurocentral is not easily accessible by public transport if you don't live locally. You will work Monday - Friday 9am - 5pm or 10am - 6pm with flexibility required as this is a new project. You may also be required to work occasional weekends once trained, with rest days during the week. The salary will be £12.82 per hour on a 37.5 working week.
Key Responsibilities:- Make outbound calls to drivers and managers regarding parcel volume risks
- Coordinate with stakeholders to resolve operational issues
- Communicate updates via email and phone
- Maintain and update Excel spreadsheets
- Prepare and send operational reports
- Confident and professional telephone manner
- Ability to work in a fast-paced environment
- Experience using Microsoft Office packages, particularly Word, Excel, and Outlook
- Strong communication and organisational skills
If you are available immediately, then I would urge you to apply now, or email me for further details.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Customer Service Administrator - Immediate Start in Glasgow employer: Search
Join a dynamic team as a Customer Service Administrator in Eurocentral, where you will enjoy a supportive work culture that values flexibility and employee growth. With opportunities for ongoing training and development, along with the chance to work from home after your initial training period, this role offers a perfect blend of professional advancement and work-life balance. The company is committed to fostering an inclusive environment, ensuring that all employees feel valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator - Immediate Start in Glasgow
✨Tip Number 1
Get your game face on! When you’re heading into an interview, make sure you’re dressed to impress. A smart appearance shows you mean business and are ready to take on the role of Customer Service Administrator.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and think about how your skills match the job description. We want you to shine when discussing your experience with Microsoft Office and your ability to handle fast-paced environments.
✨Tip Number 3
Be proactive! Don’t just wait for the interviewer to ask questions. Show your enthusiasm by asking about the team dynamics and how you can contribute to the new project. This will demonstrate your interest and commitment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows you’re keen and professional, which is exactly what they’re looking for in a Customer Service Administrator.
We think you need these skills to ace Customer Service Administrator - Immediate Start in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights the skills and experience that match the job description. We want to see how your background fits with the role of Customer Service Administrator, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm, so let us know why you’re excited about joining our team at StudySmarter.
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your application reflects your strong communication skills. Whether it’s through clear writing or a professional tone, we want to see that you can convey information effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join us at StudySmarter!
How to prepare for a job interview at Search
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Administrator. Familiarise yourself with making outbound calls, coordinating with stakeholders, and maintaining Excel spreadsheets. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past roles, whether over the phone or via email. This will demonstrate your professional telephone manner and ability to handle fast-paced environments.
✨Be Ready for Flexibility Questions
Given the flexible working hours and occasional weekend shifts, be prepared to discuss your availability. Think about how you can manage your time effectively and be ready to share your thoughts on adapting to changing schedules. This shows that you're adaptable and ready to meet the demands of the new project.
✨Brush Up on Microsoft Office Skills
As you'll be using Microsoft Office packages, especially Excel, make sure you're comfortable with them. Consider doing a quick refresher on creating spreadsheets or generating reports. Being able to discuss your proficiency in these tools will give you an edge and show that you're ready to hit the ground running.
