Case Reviewer - 3 Month Contract - December Start Date
Glasgow (Hybrid - 4 days remote, 1 day per week in the Glasgow office)
Monday to Friday, 37 hours per week
£15.00 per hour
About the Role
We're looking for an experienced Case Reviewer to work with our Civil Service client on a temporary basis until the end of February 2027. This is to provide support for a key role within a project that involves assessing applications and supporting information for our clients current project. I am looking to speak to candidates who come from a strong background of working within administration and customer service that are available to start work in December and able to commit to this assignment until the end of February.
Key Responsibilities
- Working independently with the ability to manage your own workload.
- Reviewing detailed information
- Follow processes accurately and consistently
- Making sound decisions based on the available evidence
- Maintain accurate trackers and case records
- Communicate professionally with applicants by telephone and email
- Work at pace while maintaining a high level of attention to detail
- Use Microsoft Outlook and Excel confidently
- Identify concerns, including possible fraud or non-compliance, and escalation appropriately
- Work positively with colleagues and contribute to shared targets
Essential Criteria
- Strong attention to detail
- Clear written and verbal communication skill
- Experience of working accurately in a fast-paced operational environment
- experience of casework, application processing, compliance, data checking or customer service would be particularly useful
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
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Case Reviewer - Immediate Start in Glasgow employer: Search
Search is an exceptional employer that values innovation and growth, offering a dynamic work culture where employees can thrive in their careers. With hybrid working options in vibrant cities like Edinburgh and London, we provide our team with the flexibility to balance work and life while enjoying competitive salaries, comprehensive benefits, and opportunities for professional development in the travel industry.
