At a Glance
- Tasks: Deliver outstanding customer service to German-speaking clients and handle queries professionally.
- Company: Join a dynamic team in Preston focused on exceptional customer experiences.
- Benefits: Enjoy flexible hours, a competitive salary, and bonuses up to £3000 annually.
- Why this job: Perfect for fluent German speakers seeking a rewarding challenge in a supportive environment.
- Qualifications: Fluency in German and strong communication skills are essential.
- Other info: Full-time, permanent position with a focus on customer satisfaction.
The predicted salary is between 18646 - 18646 £ per year.
German Speaking Customer Service Advisor Location: Preston Salary: £23,308 basic plus bonus (up to £3000 per year) Contract: Full time, Permanent Hours: 5 hours per week, Monday to Friday (flexible hours) Excellent Benefits! Are you a fluent German Speaker, on the lookout for an exciting new challenge? ~If so, this German Speaking Customer Service Advisor role could be perfect for you! My client is looking to recruit a German Speaking Customer Service Advisor to work out of their main office in Preston. The salary for this role is £23,308 + earn up to £3000 per annum through the company bonus scheme. Job Description: Reporting to the Customer Experience Manager, you’ll be responsible for delivering an outstanding customer experience to our German customers and partners. Capturing information onto the in house system and data input Query handling in response to customer requests with the support of clear information and providing professional customer service Ensure every time you interact with a customer you are determined to provide the customer with the best possible experience. Have the customer at the heart of everything you do. Person Specification: Strong com…
German Speaking Customer Service Advisor employer: Search
Contact Detail:
Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German Speaking Customer Service Advisor
✨Tip Number 1
Make sure to brush up on your German language skills, especially in a customer service context. Practice common phrases and responses that you might use when interacting with customers to ensure you sound confident and professional.
✨Tip Number 2
Familiarize yourself with the company’s products and services. Understanding what you’ll be supporting will help you provide better assistance and show your potential employer that you’re genuinely interested in the role.
✨Tip Number 3
Prepare for potential interview questions by thinking about how you would handle specific customer service scenarios. Being able to demonstrate your problem-solving skills and customer-centric approach will set you apart.
✨Tip Number 4
Show enthusiasm for the role and the company during your interactions. Employers love candidates who are passionate about providing excellent customer service and who align with their values.
We think you need these skills to ace German Speaking Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the German Speaking Customer Service Advisor position. Understand the key responsibilities and the skills required, especially the importance of providing excellent customer service.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service and any previous roles where you used your German language skills. Emphasize your ability to handle queries and provide professional support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your fluency in German. Mention specific examples of how you've successfully resolved customer issues in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Search
✨Show Off Your Language Skills
Since this role requires fluency in German, make sure to demonstrate your language skills during the interview. Practice speaking in German about your previous customer service experiences and be prepared to answer questions in German.
✨Understand the Company Culture
Research the company and its values before the interview. Understanding their approach to customer service will help you align your answers with what they are looking for, showing that you are a good fit for their team.
✨Prepare for Customer Scenarios
Think of common customer service scenarios you might face in this role. Be ready to discuss how you would handle difficult situations or queries from German customers, showcasing your problem-solving skills and customer-centric approach.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your interest in the role and helps you understand more about the company's expectations and the team dynamics.