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For Companies At a Glance
- Tasks: Manage customer orders and provide top-notch service in German and English.
- Company: Join a dynamic international company with a focus on customer satisfaction.
- Benefits: Enjoy 25 days holiday, birthday off, and no weekend work!
- Why this job: Perfect for those who love helping others and thrive in a fast-paced environment.
- Qualifications: Fluency in German and English, strong communication skills, and reliable time management.
- Other info: Immediate start available with free car parking at an accessible location.
The predicted salary is between 24000 - 32000 £ per year.
We are currently looking to hire an experienced Customer Service Administrator who is fluent in both German and English. Our client operates on an international scale and requires a bilingual candidate to process customer orders for their German market. The main purpose of your role is to manage sales orders from receipt to delivery whilst ensuring excellent customer service is delivered at all times.
Key duties will include:
- Handling customer queries
- Managing order processing
- Liaising and communicating with other internal departments
- Completing any other ad-hoc administration tasks
- Building relationships and keeping up to date with any new product information
What experience do you need?
- Fluent in both German and English languages
- Good spoken and written communication skills
- Reliable with excellent time management skills
- Experience inputting data
Benefits:
- Immediate start available
- No weekends
- Accessible location / free car parking
- Holidays - 25 days + bank holidays + birthday off!
If you would like to apply for this position please submit your application online or email your CV to us.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Contact Detail:
Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German Speaking Customer Service Administrator
✨Tip Number 1
Brush up on your German language skills, especially in a customer service context. Practising common phrases and responses can help you feel more confident during the interview.
✨Tip Number 2
Familiarise yourself with the company's products and services. Understanding what they offer will allow you to answer questions more effectively and demonstrate your interest in the role.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think of examples from your past experience where you've successfully handled customer queries or managed orders.
✨Tip Number 4
Showcase your time management skills by discussing how you prioritise tasks. This is crucial for a Customer Service Administrator role, so be ready to provide specific examples.
We think you need these skills to ace German Speaking Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your bilingual skills in German and English. Emphasise any previous customer service experience and relevant administrative roles to show you are a perfect fit for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to manage sales orders. Mention specific examples of how you've handled customer queries or improved processes in past roles.
Highlight Relevant Skills: In your application, clearly outline your communication skills, reliability, and time management abilities. These are key attributes for the role, so provide examples of how you've demonstrated these in previous jobs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Search
✨Brush Up on Your Language Skills
Since the role requires fluency in both German and English, make sure to practice speaking and writing in both languages. Prepare to demonstrate your language skills during the interview by discussing your previous experiences or handling hypothetical customer queries.
✨Know the Company and Its Products
Research the company and its offerings thoroughly. Understanding their products will help you answer questions more effectively and show your genuine interest in the role. Be ready to discuss how you can contribute to their success in the German market.
✨Prepare for Customer Service Scenarios
Think of examples from your past experience where you successfully handled customer queries or resolved issues. Be prepared to share these stories, as they will highlight your problem-solving skills and ability to provide excellent customer service.
✨Demonstrate Time Management Skills
As the role involves managing sales orders and various administrative tasks, be ready to discuss how you prioritise your workload. Share specific strategies you use to stay organised and ensure timely completion of tasks, which is crucial for this position.
