Fluent Turkish Speaking Customer Service Advisor

Job Title: Turkish Speaking Customer Service Advisor Location: Edinburgh Salary: £25,000 per year Employment Type: Full Time, Permanent Are you a skilled Customer Service Advisor seeking a new opportunity? Do you thrive in a fast-paced and modern work environment? Are you fluent in Turkish? Our client is a global leader in their industry and is seeking a Customer Service Representative to join their dynamic team. The ideal candidate will be responsible for managing the end-to-end customer journey efficiently and effectively. Key Responsibilities: – Management of current customer accounts – Handling a high volume of inbound phone calls – Building and maintaining relationships with carriers and customers – Providing exceptional customer service to clients and carriers – Resolving customer and carrier issues – Providing quotes, arranging bookings and taking payments – Demonstrating excellent multitasking skills and proficiency in computer software – Representing the company in a professional manner and serving as a role model to other employees Job Requirements: – Excellent written and verbal communication skills – Adaptability to changes in the work environment – Accuracy and ability to produce high-quality work – Dependability – Strong problem-solving skills – Ability to work effectively in teams and be open to others' perspectives – Demonstrate respect for individuals with diverse cultural backgrounds – Strong decision-making abilities Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age