At a Glance
- Tasks: Welcome guests and provide exceptional front-of-house service in a stunning spa resort.
- Company: Join a reputable Spa Resort with a friendly and laid-back team.
- Benefits: Enjoy staff discounts, free cryotherapy sessions, and ongoing training opportunities.
- Other info: Flexible shifts with great career development and a vibrant work environment.
- Why this job: Be the face of wellness and create memorable experiences for guests.
- Qualifications: Experience in reception or customer service, and a passion for wellness.
The predicted salary is between 20000 - 25000 £ per year.
We are recruiting for a Receptionist to be involved in a location that you can be proud of and within a friendly and laid back team. The Receptionist will be the face of a well renowned and reputable Spa Resort with hotel rooms, and become part of a passionate team delivering exceptional guest experiences in a stunning wellness environment.
We're looking for an experienced Receptionist with strong customer service and administration skills to be the welcoming face of the resort.
What you'll do:
- Welcome guests and deliver outstanding front-of-house service
- Book spa treatments and assist with guest enquiries
- Check guests in and out
- Process payments and manage reception systems
- Provide administrative support to management
What we're looking for:
- Reception or customer service experience within a hotel or spa
- Confident using computer systems
- Friendly, professional and organised
- Able to multitask and thrive in a busy environment
- Flexible to work shifts, including evenings, weekends and public holidays
- Passion for wellness and healthy living
Shift Pattern: Monday-Sunday (rota basis)
- Early: 7am-4pm
- Mid: 9am-6pm
- Late: 11:30am-8:30pm
Perks & Benefits:
- Staff discounts on stays, spa days & products
- Free cryotherapy sessions
- Employee of the Month - win a stay for two
- Monthly wellbeing sessions & staff events
- Ongoing training & development
- Company pension & free gated parking
- Christmas shutdown and staff party
PLEASE NOTE: Due to location you will need your own transport.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Receptionist in Essex employer: Search
Join our esteemed Spa Resort as a Receptionist, where you will be part of a friendly and laid-back team dedicated to delivering exceptional guest experiences in a stunning wellness environment. We offer a range of benefits including staff discounts, free cryotherapy sessions, and ongoing training opportunities, all within a culture that values employee wellbeing and growth. With flexible shift patterns and a supportive atmosphere, this is an excellent opportunity for those passionate about customer service and wellness.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Essex
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the spa resort. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their friendly environment.
✨Tip Number 2
Practice your customer service skills! As a Receptionist, you'll be the face of the resort. Think about scenarios where you can demonstrate your ability to handle guest enquiries and provide outstanding service. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Dress the part! First impressions matter, especially in a spa setting. Choose an outfit that reflects professionalism while still being comfortable. You want to look approachable and ready to welcome guests into a relaxing environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your passion for wellness and healthy living!
We think you need these skills to ace Receptionist in Essex
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and wellness. A friendly tone can go a long way in making your application stand out.
Tailor Your Experience:Make sure to highlight your relevant experience in reception or customer service. We’re looking for someone who can handle busy environments with ease, so share specific examples of how you've excelled in similar roles. This will show us you’re the perfect fit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences, making it easier for us to see why you’d be a great addition to our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows us you’re keen on joining our friendly team at the spa resort. We can’t wait to hear from you!
How to prepare for a job interview at Search
✨Know the Spa Inside Out
Before your interview, take some time to research the spa resort. Familiarise yourself with their services, ethos, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about situations where you went above and beyond for a guest or resolved a tricky issue. This will demonstrate your ability to thrive in a busy environment.
✨Practice Multitasking Scenarios
Since the role requires multitasking, consider practising scenarios where you juggle multiple tasks. You might be asked how you would handle checking in a guest while answering a phone call. Being prepared for these questions will highlight your organisational skills.
✨Emphasise Your Passion for Wellness
As the role is within a wellness environment, express your passion for healthy living and wellness. Share any personal experiences or interests that align with the spa's values, as this will resonate well with the interviewers.
