At a Glance
- Tasks: Manage high-profile client relationships and ensure exceptional service delivery.
- Company: Dynamic company in Huddersfield with a focus on client success.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Fast-paced environment with opportunities to work across various sectors.
- Why this job: Be the key contact for clients and drive impactful partnerships.
- Qualifications: Experience in client services and strong communication skills required.
The predicted salary is between 35000 - 40000 £ per year.
Location - Huddersfield - Hybrid
Working hours - Monday to Friday - 9.00am - 5.30pm
Salary - DOE - up to 40,000 Per Annum
Overview
We are looking for a commercially minded Client Services Manager to join a growing team, managing a portfolio of high-profile clients across multiple sectors. You will take ownership of client onboarding, delivery, and ongoing account management, ensuring an exceptional level of service while identifying opportunities to grow revenue and strengthen long-term partnerships. This is a highly visible role where you will act as a key point of contact, working closely with both clients and internal teams to deliver results, drive engagement, and secure renewals.
Responsibilities
- Manage and develop key client relationships, ensuring a consistently high level of service
- Oversee onboarding, campaign delivery, and ongoing account performance
- Act as the main point of contact for clients, handling requests and coordinating delivery with internal teams
- Analyse performance data to identify trends, insights, and growth opportunities
- Lead client meetings and presentations, sharing updates on performance, products, and market insights
- Work collaboratively across marketing, technical, and operational teams
- Support new business activity by contributing to pitches and client opportunities
- Develop and implement account growth and retention strategies
- Ensure all contractual obligations and service standards are consistently met
- Represent the business at industry events and client meetings
What We Are Looking For
- Proven experience in a client services, account management, or customer success role
- Strong communication skills with the ability to engage confidently with senior stakeholders
- Commercial awareness with a focus on growth, retention, and client satisfaction
- Analytical mindset with the ability to interpret data and provide actionable insights
- Highly organised, proactive, and able to manage multiple priorities
- Confident using tools such as Excel and PowerPoint
- Ability to thrive in a fast-paced, client-focused environment
Desirable Skills
- Experience working with large or enterprise-level clients
- Knowledge of marketing, data, or digital service delivery
- Strategic thinking with a creative approach to problem-solving
Contact
Contact Me Directly for a confidential chat, TODAY
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Client Services Manager in England employer: Search
Contact Detail:
Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Manager in England
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Client Services Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to client management. We suggest role-playing with a friend or using mock interview tools to boost your confidence and showcase your skills effectively.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss how you've used data to drive client success in past roles. We want to see how you can bring insights to the table and help grow our clients’ businesses.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We love seeing candidates who are proactive and genuinely interested in the role.
We think you need these skills to ace Client Services Manager in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Services Manager role. Highlight your experience in managing client relationships and any relevant achievements that showcase your ability to drive growth and retention.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've successfully managed client accounts and delivered exceptional service.
Showcase Your Analytical Skills: Since the role requires an analytical mindset, don’t forget to mention your experience with data analysis. Share examples of how you've used insights to improve client performance or identify growth opportunities.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Search
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understanding their needs and challenges will help you demonstrate your ability to manage client relationships effectively.
✨Showcase Your Communication Skills
Prepare to discuss how you've successfully engaged with senior stakeholders in the past. Use specific examples to highlight your strong communication skills and how they’ve contributed to client satisfaction and retention.
✨Be Data-Driven
Brush up on your analytical skills! Be ready to talk about how you've used data to identify trends and growth opportunities in previous roles. This will show that you can bring valuable insights to the table.
✨Demonstrate Proactivity
Think of examples where you took the initiative to improve client services or account management processes. Highlighting your proactive approach will resonate well with the interviewers looking for someone who can thrive in a fast-paced environment.