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For Companies At a Glance
- Tasks: Manage customer accounts and handle inbound calls while providing top-notch service.
- Company: Join a global leader in the industry with a dynamic team culture.
- Benefits: Enjoy a competitive salary of £25,000 and a full-time permanent position.
- Why this job: Perfect for those who thrive in fast-paced environments and love helping others.
- Qualifications: Fluency in Dutch and strong communication skills are a must.
- Other info: We value diversity and encourage all qualified candidates to apply.
The predicted salary is between 20000 - 30000 £ per year.
Job Description
Job Title: Dutch Speaking Customer Service AdvisorLocation: EdinburghSalary: £25,800 per yearEmployment Type: Full Time, PermanentAre you a talented Customer Service Advisor looking for a new challenge? Do you excel in a fast-paced, modern work environment? Are you fluent in Dutch?Our client, a global industry leader, is seeking a Customer Service Representative to join their dynamic team. The ideal candidate will efficiently and effectively manage the end-to-end customer journey.Key Responsibilities:- Manage current customer accounts- Handle a high volume of inbound calls- Build and maintain relationships with carriers and customers- Provide exceptional customer service to clients and carriers- Resolve customer and carrier issues- Provide quotes, arrange bookings, and take payments- Demonstrate excellent multitasking skills and proficiency in computer software- Represent the company professionally and serve as a role model to other employeesJob Requirements:- Excellent written and verbal communication skills- Adaptability to changes in the work environment- Accuracy and ability to produce high-quality work- Dependability- Strong problem-solving skills- Ability to work effectively in teams and be open to others' perspectives- Respect for individuals with diverse cultural backgrounds- Strong decision-making abilities
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Dutch Speaking Customer Service Advisor employer: Search
Contact Detail:
Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch Speaking Customer Service Advisor
✨Tip Number 1
Make sure to brush up on your Dutch language skills, especially in a customer service context. Being able to communicate fluently and confidently with customers will set you apart from other candidates.
✨Tip Number 2
Familiarize yourself with common customer service software and tools. Highlighting your proficiency in these systems during the interview can demonstrate your readiness to hit the ground running.
✨Tip Number 3
Prepare examples of how you've successfully handled customer issues in the past. Being able to share specific experiences will showcase your problem-solving skills and adaptability.
✨Tip Number 4
Research the company’s values and culture. Understanding their approach to customer service and being able to align your answers with their mission can make a strong impression during your interview.
We think you need these skills to ace Dutch Speaking Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and fluency in Dutch. Use specific examples that demonstrate your ability to manage customer accounts and resolve issues effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your adaptability in fast-paced environments. Mention how your skills align with the responsibilities listed in the job description.
Highlight Communication Skills: Since excellent communication is key for this role, emphasize your written and verbal communication skills in both Dutch and English. Provide examples of how you've successfully communicated with customers in the past.
Showcase Problem-Solving Abilities: Include specific instances where you have resolved customer issues or improved processes. This will demonstrate your strong problem-solving skills and ability to work effectively in teams.
How to prepare for a job interview at Search
✨Showcase Your Language Skills
Since this role requires fluency in Dutch, be prepared to demonstrate your language skills during the interview. Practice common customer service scenarios in Dutch to show your proficiency and confidence.
✨Highlight Your Customer Service Experience
Discuss specific examples from your past roles where you successfully managed customer accounts or resolved issues. This will help illustrate your ability to provide exceptional service and handle high volumes of inquiries.
✨Demonstrate Multitasking Abilities
The job involves handling multiple tasks simultaneously. Be ready to share experiences where you effectively juggled various responsibilities, showcasing your organizational skills and ability to thrive in a fast-paced environment.
✨Emphasize Teamwork and Adaptability
Talk about your experiences working in teams and how you adapt to changes. Highlighting your respect for diverse perspectives will resonate well with the company's values and show that you can fit into their dynamic team.
