Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer orders and provide top-notch service daily.
- Company: Join a dynamic manufacturing business in Swinton, Manchester.
- Benefits: Enjoy a full-time role with no weekend shifts and competitive pay.
- Why this job: Be part of an experienced team in a growing international company.
- Qualifications: Previous customer service experience and strong relationship-building skills required.
- Other info: Equal opportunity employer welcoming diverse applicants.
Customer Service Administrator Swinton, Manchester £26,000 – £27,000 per annum Full time, Permanent Contract Monday to Friday, 8:30am – 5pm (No weekends) Your new company An excellent opportunity to join a manufacturing business looking for a dynamic and experienced Customer Service Administrator to join their busy and fast paced team due to growth. This is an exciting opportunity to become a part of an experienced team within an international organisation based in Swinton, Manchester. Your new role The main purpose of your role is to manage customer orders from receipt to delivery whilst ensuring excellent customer service is delivered at all times. Key duties will include: handling customer queries over the phone and through email, managing order processing and communicating with other internal departments. You will also be expected to complete any other ad-hoc administration tasks as well as building relationships and keeping up to date with any new product information. What you'll need to succeed Previous experience within a customer focused role Relationship building and client care is key for this role so you will be able to demonstrate this in a previous position. You will be self motivated and be able to use your own initiative as well as being systems savvy and able to pick up new systems quickly.Hours of work Standard hours 08.30 to 17.00 Monday to Friday – no weekends What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Customer Service Administrator employer: Search
Contact Detail:
Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarize yourself with the company's products and services. Understanding what they offer will help you build rapport with customers and answer their queries more effectively.
✨Tip Number 2
Practice your communication skills, especially over the phone and via email. Being able to convey information clearly and professionally is crucial in a customer service role.
✨Tip Number 3
Showcase your relationship-building skills during the interview. Think of examples from your past experiences where you successfully managed client relationships or resolved conflicts.
✨Tip Number 4
Be prepared to discuss how you handle multiple tasks and prioritize your workload. This role requires managing orders and customer queries simultaneously, so demonstrating your organizational skills will be key.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous experience in customer-focused roles. Use specific examples that demonstrate your ability to handle customer queries and build relationships.
Showcase Your Skills: Mention your skills in order processing and your ability to quickly learn new systems. This will show that you are self-motivated and adaptable, which is crucial for this role.
Tailor Your CV: Customize your CV to align with the job description. Include keywords from the job listing, such as 'customer service', 'relationship building', and 'administration tasks' to catch the employer's attention.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Explain why you are a great fit for the team and how your background aligns with their needs.
How to prepare for a job interview at Search
✨Showcase Your Customer Service Experience
Be prepared to discuss your previous roles in customer service. Highlight specific examples where you successfully handled customer queries and built relationships, as this is crucial for the position.
✨Demonstrate Your Initiative
Since the role requires self-motivation and initiative, think of instances where you took charge of a situation or improved a process. This will show that you can work independently and proactively.
✨Familiarize Yourself with the Company
Research the manufacturing business and its products before the interview. Being knowledgeable about their offerings will help you answer questions more effectively and demonstrate your interest in the company.
✨Prepare for System-Related Questions
As the role requires being systems savvy, be ready to discuss any software or systems you've used in previous jobs. If possible, mention how quickly you adapted to new technologies in the past.
