At a Glance
- Tasks: Train and support new couriers in a fast-paced logistics environment.
- Company: Join a dynamic logistics operation with a supportive team culture.
- Benefits: Earn £13.81 per hour with potential for contract extension and immediate start.
- Other info: Hands-on role with opportunities for growth in a leading logistics company.
- Why this job: Make a real impact by helping others succeed in their roles.
- Qualifications: Strong IT skills and experience in customer service or training preferred.
Based in Caernarfon
Pay Rate: £13.81 per hour
Contract: Temporary for 3 months, with a strong likelihood of extension through to the end of the year
Hours: 39 hours per week, working any 5 days out of 7
Shifts: 9am-5pm or 10am-6pm
Are you a people person with strong tech skills and a passion for training others? We're looking for an enthusiastic Courier Trainer to join a busy and fast-paced logistics operation. This is an excellent opportunity for someone with a customer service, retail, training, or operational background who enjoys supporting people, solving problems, and helping teams succeed.
As a Courier Trainer, you'll play a vital role in onboarding and supporting couriers, ensuring they have the knowledge, tools, and confidence to perform their roles effectively while maintaining operational excellence.
What You'll Be Doing
- Deliver onboarding and training support to new couriers
- Support the efficient allocation of work across courier teams
- Monitor parcel scanning activity and courier readiness throughout the day
- Ensure parcels are processed correctly and ready for compliant collection
- Identify operational risks and raise escalations in a timely manner
- Support resource planning and highlight potential gaps before they impact service
- Resolve local operational issues, including late couriers, missing parcels, and scanning delays
- Provide guidance on manifests, routing queries, and delivery exceptions
- Share operational feedback and updates with Territory Managers
- Build positive, professional relationships with couriers and service providers on-site
What We're Looking For
- Strong IT skills and confidence using laptops, smartphones, and delivery apps
- Previous experience in customer service, retail, training, logistics, or a similar people-focused environment
- Excellent communication and coaching skills
- Strong problem-solving abilities and confidence escalating issues when required
- Ability to work independently and prioritise tasks in a fast-moving environment
- A proactive, positive attitude and a willingness to support the wider operation
Physical Requirements
This is a hands-on operational role. While training and support are key elements of the position, some manual handling will also be required. Candidates should be comfortable working in a warehouse or parcel environment and willing to assist with parcel movement and operational tasks when needed.
What's in It for You?
- Immediate start available
- Competitive pay of £13.81 per hour
- 39-hour working week
- Dynamic and supportive team environment
- Opportunity to gain valuable experience within a leading logistics operation
- Strong potential for extension through to the end of the year
If you're confident with technology, enjoy developing people, and thrive in a busy operational environment, we'd love to hear from you.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Courier Trainer employer: Search
Join a dynamic and supportive team in Caernarfon as a Courier Trainer, where your passion for training and strong tech skills will be valued. With competitive pay, a 39-hour work week, and the opportunity for extension, you'll thrive in a fast-paced logistics environment that prioritises employee growth and operational excellence. We foster a culture of inclusivity and collaboration, ensuring every team member has the tools and support needed to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Courier Trainer
✨Get to Know the Local Scene
Temporary roles in logistics and supply chain often rely on local connections. Visit local businesses or warehouses and introduce yourself! You'd be surprised how often work is filled through word of mouth, so put yourself out there.
✨Leverage Industry Events
Look for trade shows, logistics expos, or supply chain seminars happening in your area. These events are goldmines for networking and often feature companies looking for temporary staff. It’s a great way to make a lasting impression!
✨Be Ready to Flex Your Skills
In temporary roles, employers want people who can easily adapt. Brush up on your knowledge of inventory management systems or logistics software—anything that can show you're ready to jump in right away. It will make you stand out!
✨Apply through Our Website!
Don't forget to check our listings at StudySmarter! We often have great temporary roles in logistics and supply chain that you can apply for directly. Getting your application in through our site is a solid step towards landing your next gig!
We think you need these skills to ace Courier Trainer
Some tips for your application 🫡
Show Off Your Logistics Know-How:When applying for a Courier Trainer in logistics and supply chain, make sure to highlight your relevant skills such as inventory management, procurement knowledge, and experience with logistics software. Tailor your CV to show any specific projects or coursework you've completed that relate to the field—specifics matter!
Flexibility is Key:Since this is a temporary position, it's important to showcase your flexibility in your cover letter. Employers want to know that you can hit the ground running and adapt quickly to changing priorities, so share examples of previous roles where you've shown this adaptability.
Include Certifications and Training:If you have any relevant certifications like a Forklift License or training in supply chain management, make sure these are front and centre in your application. They really can set you apart in the logistics field, especially for a temporary role where employers may prefer someone who's ready to jump straight into the task at hand.
Why You Want This Role:In your cover letter, express why you're interested in this temporary position at Search. Use it as a chance to show your enthusiasm for the logistics field and how this experience will help you grow professionally. Remember, it’s about more than just the job—show us you're keen to learn and make a difference!
How to prepare for a job interview at Search
✨Know Your Supply Chain Basics
Brush up on fundamental supply chain concepts, like inventory management and logistics strategies. Since this is a temporary role, having a quick grasp of these basics can set you apart and show that you can hit the ground running.
✨Showcase Problem-Solving Skills
Be ready to discuss real-life scenarios where you solved logistics challenges. Interviewers love hearing how you approached issues like delays or order discrepancies, so come prepared with a couple of solid examples that highlight your critical thinking skills.
✨Stay Flexible and Open-Minded
As a temporary candidate, we need to demonstrate adaptability. Be prepared to discuss how you can quickly integrate into different teams and handle diverse tasks. This can really showcase your potential to thrive in a fast-paced environment like logistics.
✨Get Familiar with Logistics Tools
Familiarise yourself with common supply chain management software, such as SAP or Oracle. Mentioning these tools during your interview can impress your interviewer at Search and demonstrate your readiness to engage with their systems right away.
