Search in the United Kingdom seeks a Contact Centre Sales & Service Manager to own and transform a high-volume operation. You’ll lead ~14 Advisors, drive sales and service performance, and shape how the operation evolves with new ideas and technology.
You’ll coach, develop your team, manage KPI-driven outcomes, and ensure GDPR/PECR compliance while partnering with senior stakeholders to deliver a best-in-class customer experience.
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Centre Growth Leader — Sales & Service employer: Search
Search is an exceptional employer that values innovation and growth, offering a dynamic work culture where employees can thrive in their careers. With hybrid working options in vibrant cities like Edinburgh and London, we provide our team with the flexibility to balance work and life while enjoying competitive salaries, comprehensive benefits, and opportunities for professional development in the travel industry.
