At a Glance
- Tasks: Lead a dynamic team to create unforgettable guest experiences in a stunning wellness retreat.
- Company: Join one of the UK's top wellness and spa destinations.
- Benefits: Great career progression, creative freedom, and a vibrant work environment.
- Other info: Own transport required due to location; equal opportunities employer.
- Why this job: Be part of a passionate team making a real difference in hospitality and wellness.
- Qualifications: Experience in hospitality management and a passion for guest satisfaction.
We are recruiting for a Duty Manager to join one of the UK's most sought after and delightful wellness and spa destinations.
The Duty Manager will be part of one of the most renown wellness and spa retreats that attracts guests from all over the country, and will be an opportunity that will truly allow you to be proud of what you are a part of.
This is a hands on role where the Duty Manager will help lead and develop the team within the resort with complete creative freedom, while creating memorable experiences for guests.
What you will be doing -
Maintain exceptional hotel standards, ensuring service, presentation, and cleanliness are consistently upheld.
Lead by example, ensuring team appearance, conduct, and professionalism meet company standards.
Support the day to day operation of all hotel departments, providing hands on assistance where required.
Act as the main point of contact for staff, providing direction, making decisions, and resolving operational issues.
Work closely with the General Manager to ensure the smooth and efficient running of the hotel.
Develop, implement, and monitor hotel policies, procedures, and service standards to ensure compliance.
Handle guest enquiries and complaints promptly, implementing improvements to enhance the guest experience.
Support Heads of Department with daily operational responsibilities and cross department collaboration.
Ensure compliance with health and safety, data protection, confidentiality, and all company policies.
Carry out any additional duties reasonably required to support the successful operation of the hotel, including flexible working when necessary.
This is a fantastic opportunity for a Duty Manager to express their passion for hospitality and wellness while developing their career with great career opportunities and progression.
**PLEASE NOTE** Due to location you must have your own transport.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Bulphan
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Search. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Search
Don't be shy about reaching out to Search directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager in Bulphan
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Search and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Search
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
