At a Glance
- Tasks: Support customers through their order journey via phone and email.
- Company: Established manufacturing business with a friendly team in Bootle.
- Benefits: £28,000 salary, 28 days holiday, health cash plan, and early finishes on Fridays.
- Other info: Full training provided; perfect for organised individuals looking to grow.
- Why this job: Join a supportive team and enjoy excellent career progression opportunities.
- Qualifications: Strong communication skills and a customer-focused attitude.
Location: Bootle, Liverpool
Salary: £28,000 per annum
Hours: Monday to Thursday, 8:00am - 4:30pm, Friday 8am - 3:30pm
Contract: Initially temporary moving to Permanent
Excellent company benefits
About the Role
We are working with a well-established manufacturing business based in Bootle who are looking to recruit a Customer Service Representative to join their friendly and supportive team. This is a full-time, office-based role offering stable working hours and a competitive salary. The role is a mix of customer interaction via phone and email, supporting customers throughout the entire order lifecycle.
Key Responsibilities
- Handling customer queries via telephone and email in a professional and timely manner
- Processing customer orders accurately on internal systems
- Managing order-related queries, including amendments, deliveries and lead times
- Providing after-sales support and resolving any issues or concerns
- Liaising with internal departments such as production, logistics and sales to ensure smooth order fulfilment
- Maintaining accurate and up-to-date customer and order records
About You
- Confident communicator with strong telephone and email skills
- Highly organised with strong attention to detail
- Comfortable working with order management systems and standard office software (full training provided)
- Customer-focused with a proactive and solutions-driven approach
What's on Offer
- Salary of £28,000 per annum
- 28 days holiday per year (inclusive of bank holidays)
- Employer-funded health cash plan
- Free on-site parking
- Early finish every Friday
- Excellent progression opportunities within the business
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Sales Administrator in Bootle employer: Search
Join a well-established manufacturing business in Bootle, Liverpool, where you will be part of a friendly and supportive team dedicated to customer satisfaction. With a competitive salary of £28,000, generous holiday allowance, and employer-funded health benefits, this role offers not only stability but also excellent opportunities for career progression in a dynamic work environment. Enjoy the perks of early finishes on Fridays and free on-site parking, making it an attractive place for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Bootle
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions. We want you to feel confident and ready to showcase your skills as a Sales Administrator.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows you're genuinely interested in the role and helps keep you on their radar.
✨Tip Number 4
Apply through our website! We make it easy for you to find the right job. Plus, it ensures your application gets seen by the right people. Don't miss out on that perfect opportunity!
We think you need these skills to ace Sales Administrator in Bootle
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Administrator role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for this role. Don’t forget to mention your strong communication skills and attention to detail, as these are key for us.
Be Professional Yet Approachable:When writing your application, keep it professional but let your personality come through. We love a friendly tone, so don’t be afraid to show us who you are while maintaining professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Search
✨Know the Company Inside Out
Before your interview, take some time to research the manufacturing business. Understand their products, values, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Communication Skills
As a Sales Administrator, strong communication is key. Practise answering common interview questions out loud, focusing on clarity and professionalism. You might even want to role-play with a friend to get comfortable with handling customer queries and showcasing your proactive approach.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your time and stay organised, especially when dealing with multiple customer orders. Bring examples of how you've successfully handled similar tasks in the past, as this will demonstrate your attention to detail and ability to thrive in a busy environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can grow within the company.
