Internal Sales Executive Birkenhead £30,000 - £35,000 Full time, Permanent Contract Monday to Friday (early finish on Fridays) Your new company My client is looking for an Internal Sales Executive to join their busy and fast-paced team due to continued growth. We are keen to speak with candidates who have experience working in a dynamic office environment, with a strong focus on sales, customer service, and commercial growth. This role is ideal for someone who enjoys building long-term relationships, managing customer accounts, and proactively identifying opportunities to increase revenue while ensuring a seamless customer experience. The position offers a basic salary of up to £35,000 dependent on experience. Hours: Monday to Thursday, 8:30am - 5:00pm Friday 8:30am - 3:00pm Your new role As an Internal Sales Executive, you will play a key role in driving sales activity and supporting business growth. You will be responsible for managing incoming enquiries, developing existing accounts, and generating new business opportunities through proactive outbound activity. You will act as the main point of contact for customers, ensuring a high level of service while identifying opportunities to upsell and maximise account potential. Key Responsibilities Acting as the primary point of contact for customers, managing orders from enquiry through to completion Generating new business opportunities through proactive outbound calls, emails, and follow-ups Building and maintaining strong relationships with both new and existing customers Identifying opportunities to upsell and cross-sell products and services Ensuring all orders are processed accurately and in a timely manner Managing customer expectations around delivery times and product availability Progressing outstanding orders and providing regular updates to customers Advising customers on current lead times and product options Issing order acknowledgements and ensuring all documentation is accurateWhat you'll need to succeed Previous experience in an internal sales, sales support, or customer-facing role Strong communication skills, both written and verbal Excellent IT skills (Outlook, Excel, Word) Ability to manage and prioritise a busy workload Proven ability to build rapport and develop customer relationships A proactive, target-driven and positive "can-do" attitudeWhat you need to do now If you're interested in this role, click "apply now" to forward an up-to-date copy of your CV, or contact us directly for more information. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age