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- Tasks: Support senior leadership in operations, compliance, and HR while managing referrals and property oversight.
- Company: A dedicated care provider focused on supporting looked-after children and care leavers.
- Benefits: Competitive salary, flexible working options, and a supportive team environment.
- Other info: Opportunity for career growth in a dynamic and fulfilling sector.
- Why this job: Make a real impact in a hands-on role that supports vulnerable communities.
- Qualifications: Experience in operations or business support; knowledge of regulatory requirements is a plus.
The predicted salary is between 45000 - 50000 £ per year.
Salary: £45,000 - £50,000
£2000 retainer fee after 18 months
Location: Stratford (office-based with some site visits)
Contract: Full-time | 18 month fixed term with a view of permanent
Im currently working with a care provider to find an experienced Operations & Business Support Lead to support their senior leadership team and help keep everything running smoothly behind the scenes. This is a really hands-on role where youll be involved in a bit of everything from referrals and compliance to HR support and property oversight. It would suit someone who enjoys being organised, keeping on top of detail, and making sure things are done properly.
Youll be supporting the Director of Services & Operations, helping to make sure systems, processes, and compliance are all in place and working as they should. The organisation provides supported accommodation and residential services for looked-after children and care leavers across several regions. While the role is based in the Stratford office, youll also visit services from time to time.
What youll be doing:
- Referrals & client contact
- Acting as the first point of contact for new referrals
- Managing referrals through to placement
- Keeping records and reports up to date
- Building good relationships with local authorities and other stakeholders
- Keeping track of property compliance and health & safety requirements
- Making sure all documentation is up to date and ready for audits
- Managing utilities, contracts, and general property records
- Overseeing office supplies, equipment, and systems
- Carrying out audits across files, properties, and processes
- Making sure everything meets regulatory standards
- Highlighting any gaps and helping put improvements in place
- Supporting recruitment and workforce planning
- Making sure safer recruitment processes are followed
- Keeping HR records accurate and up to date
- Assisting with payroll information each month
About you:
- Youve worked in a similar operations, compliance, or business support role (ideally in care but not essential)
- You understand regulatory requirements (Ofsted knowledge would be a big plus)
- Youre organised, thorough, and good at managing multiple tasks
- Youre confident communicating with different people and teams
- Youre proactive and comfortable working independently
Whats on offer:
- Salary between £45,000 - £50,000
- Full-time role with flexibility on permanent or long-term temp
- A varied role where you can really make an impact
- Supportive team and working environment
Operations & Business Support Lead employer: Search & Selection UK Limited
Contact Detail:
Search & Selection UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations & Business Support Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for an Operations & Business Support Lead role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to compliance and operations, and think about how your experience aligns with their needs. This will help you stand out as someone who’s genuinely interested in the role.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to HR support and property oversight. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Operations & Business Support Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations & Business Support Lead role. Highlight your organisational skills and any relevant experience in compliance or HR support to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this hands-on role. Share specific examples of how you've kept things running smoothly in previous positions.
Showcase Your Communication Skills: Since you'll be liaising with various stakeholders, it's important to demonstrate your communication prowess. Use clear and concise language in your application to show us you can convey information effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're keen on joining our team!
How to prepare for a job interview at Search & Selection UK Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Operations & Business Support Lead role. Familiarise yourself with the key responsibilities like managing referrals, compliance, and HR support. This will help you demonstrate how your experience aligns with what they need.
✨Showcase Your Organisational Skills
Since this role requires a knack for organisation and detail, prepare examples from your past work where you've successfully managed multiple tasks or improved processes. Be ready to discuss how you keep everything running smoothly, especially in a busy environment.
✨Brush Up on Compliance Knowledge
Understanding regulatory requirements is crucial for this position. If you have knowledge of Ofsted or similar standards, be sure to highlight it. If not, do some research beforehand so you can speak confidently about compliance during the interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.