At a Glance
- Tasks: Investigate fraud cases and analyse data to support decision-making.
- Company: Join a leading firm focused on economic crime and customer protection.
- Benefits: Permanent position with competitive salary and opportunities for growth.
- Other info: Collaborative team environment with a focus on continuous improvement.
- Why this job: Make a real difference by protecting customers from fraud and enhancing business strategies.
- Qualifications: Strong analytical skills and interest in fraud investigation required.
The predicted salary is between 40000 - 50000 £ per year.
Role Profile
Deliver a range of high level technical business support tasks to deliver high quality outputs which satisfy stakeholder needs to aid change initiatives, implementations and overall business decision making processes. May supervise a small team.
Key Responsibilities
- Investigate suspected fraud and Economic Crime cases, using system intelligence, data, and customer information to identify risk, confirm activity, and support fair, customer-focused outcomes.
- Engage directly with customers impacted by fraud and scams, providing clear, empathetic support and explaining investigation outcomes in a sensitive and proportionate way.
- Own and support Fraud and Transaction Monitoring Management Information (MI), ensuring data is accurate, timely, and suitable for regulatory reporting, risk oversight, and senior colleague insight.
- Safely and compliantly extract, manage, and analyse data from Group systems such as GDW, EDH, PEGA, and core fraud platforms to support investigations and MI production.
- Future development opportunity around Google Cloud Platform (GCP), the group is undertaking a significant transformation to house all core data within GCP.
- Develop, maintain, and enhance Power BI dashboards and reports, providing insight into fraud trends, losses, recoveries, rule performance, and customer impact.
- Use PowerBI, SharePoint and Power Automate to streamline MI processes, improve data controls, reduce manual effort, and enhance reporting quality.
- Analyse Transaction Monitoring and Fraud rule outputs, using investigation findings and MI to assess effectiveness, identify emerging risks, and inform rule optimisation.
- Contribute to root cause analysis following fraud events, translating learning into control improvements, enhanced customer protections, and MI enhancements.
- Work collaboratively with Group Economic Crime, Fraud Operations, Risk, and Technology teams to continuously improve fraud strategy, data quality, and customer outcomes.
Key Skills and Experience
- Strong investigative and analytical skills, with confidence interpreting complex data to form sound, evidence-based judgments, a collaborative perspective, with a solid focus on protecting customers and strengthening defenses through insight.
- Experience or a strong interest in fraud investigation and customer case handling, with an appreciation of customer vulnerability and fair treatment with good awareness of Economic Crime and Fraud risks, including current and emerging fraud trends.
- Experience producing and maintaining fraud or risk MI, with hands-on capability in Power BI (or a strong desire to develop this skill).
- Technical confidence working with Power BI, SharePoint, Power Automate, and data sources used in Financial Crime environments.
- Ability to explain data, insight, and risk clearly to both technical and non-technical colleagues.
- Confirmed ability to operate optimally in a fast-paced environment, balancing investigation activity with MI deliverables.
- Confidence to challenge existing processes, suggest data-oriented improvements, and support continuous improvement.
Location: Isle of Man
Contract type: Permanent
Senior Fraud Investigator & Data Analyst in Douglas employer: Search-Select LTD
As a Senior Fraud Investigator & Data Analyst on the Isle of Man, you will join a forward-thinking organisation that prioritises employee development and fosters a collaborative work culture. With access to cutting-edge technology like Google Cloud Platform and Power BI, you will have the opportunity to enhance your skills while contributing to meaningful fraud prevention initiatives that protect customers. The company values empathy and integrity, ensuring that you can make a real difference in the lives of those affected by fraud, all within a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Fraud Investigator & Data Analyst in Douglas
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Search-Select LTD looking for candidates who are engaged and informed.
We think you need these skills to ace Senior Fraud Investigator & Data Analyst in Douglas
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Search-Select LTD. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Search-Select LTD
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Search-Select LTD’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
