At a Glance
- Tasks: Lead a team while managing client relationships and ensuring compliance.
- Company: Join a dynamic Client Administration Team with a focus on growth.
- Benefits: Competitive salary, mentorship opportunities, and a supportive work environment.
- Other info: Opportunity for career advancement in a fast-paced industry.
- Why this job: Make a real impact by guiding a team and enhancing client experiences.
- Qualifications: Proven leadership skills and strong client management experience required.
The predicted salary is between 35000 - 45000 £ per year.
Our client seeks an exceptional Assistant Manager to join their Client Administration Team in this pivotal role that combines team leadership with hands‑on client management.
Key Responsibilities:
- Provide first‑line supervision and mentorship for team administrators as direct reports.
- Support the Manager with day‑to‑day operations and team management activities.
- Oversee client entities and team portfolios, reporting to senior management.
- Act as client company Director/bank signatory with associated legal responsibilities.
- Assist with gambling license applications and coordinate with eGaming Compliance Team.
- Ensure all regulatory deadlines and CSP obligations are met for client portfolio.
- Undertake direct report objective setting and appraisal processes.
- Maintain accurate records in HR systems and manage leave/sickness recording.
- Attend management meetings and contribute to strategic planning discussions.
Key Skills and Experience:
- Prior management experience with proven leadership capabilities.
- Strong client‑facing experience and relationship management skills.
- Experience in stakeholder management with internal and external parties.
- Workflow management and decision‑making experience.
- Understanding of industry standards and regulatory requirements.
- Excellent organisational and communication skills, both written and verbal.
- Strong attention to detail and ability to work collaboratively.
- Conflict resolution and problem‑solving abilities.
- Adaptability to different situations and events.
- Management qualification would be beneficial but not essential.
Assistant Manager CSP in Douglas employer: Search-Select LTD
Join a dynamic and supportive work environment as an Assistant Manager in our Client Administration Team, where your leadership skills will be nurtured and your contributions valued. We offer competitive benefits, a culture of collaboration, and ample opportunities for professional growth, all set in a vibrant location that fosters innovation and teamwork. Be part of a company that prioritises employee development and encourages a healthy work-life balance, making it an excellent choice for those seeking meaningful and rewarding employment.
