At a Glance
- Tasks: Make calls, coordinate with teams, and manage operational reports.
- Company: Join a dynamic team at Eurocentral with exciting projects.
- Benefits: Earn £12.82 per hour with flexible working options after training.
- Other info: Ongoing contract with opportunities for growth and development.
- Why this job: Kickstart your career in customer service with real impact.
- Qualifications: Confident communicator with Microsoft Office skills and a driving licence.
The predicted salary is between 25000 - 27000 € per year.
The rewards:
- £12.82 per hour
- 37.5 hour working week
- Flexible working from home once fully trained
- Hours: Monday to Friday, 9am–5pm or 10am–6pm (may change slightly as a new project)
- 1 weekend every 2 weeks once fully trained, with flexibility on rest day
- On-site for first 1–2 weeks of training
The role of Customer Service Administrator:
- Make outbound calls to drivers and managers regarding parcel volume risks
- Coordinate with stakeholders to resolve operational issues
- Communicate updates via email and phone
- Maintain and update Excel spreadsheets
- Prepare and send operational reports
The ideal Customer Service Administrator:
- Confident and professional telephone manner
- Ability to work in a fast-paced environment
- Experience using Microsoft Office packages, particularly Word, Excel, and Outlook
- Strong communication and organisational skills
- Driving licence and access to own vehicle required (Eurocentral is not easily accessible by public transport)
- Available immediately to start 26th May 2026
This is an ongoing contract role based in Eurocentral, joining a new project. You may be required to attend on-site training or team days as management require, even after the initial training period.
Customer Service Administrator in Holytown employer: Search Hiredonline
As a Customer Service Administrator at our Eurocentral location, you will be part of a dynamic team that values flexibility and professional growth. We offer competitive pay, a supportive work culture, and the opportunity to work from home once fully trained, ensuring a healthy work-life balance. Join us for a rewarding career where your contributions are recognised and you can develop your skills in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Administrator in Holytown
✨Tip Number 1
Get your phone skills polished! Since you'll be making outbound calls, practice speaking clearly and confidently. Maybe even role-play with a friend to get comfortable with the kind of conversations you'll be having.
✨Tip Number 2
Brush up on your Excel skills! You'll be maintaining spreadsheets and preparing reports, so knowing your way around Excel will definitely give you an edge. Check out some online tutorials if you need a refresher.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed multiple tasks or resolved issues in a fast-paced environment. This will demonstrate that you're ready for the challenges of the role.
✨Tip Number 4
Apply through our website! We want to see your application, and applying directly can sometimes speed up the process. Plus, it shows you're keen on joining our team at Eurocentral!
We think you need these skills to ace Customer Service Administrator in Holytown
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with customer service and any relevant skills, like using Microsoft Office. We want to see how you fit into the role of Customer Service Administrator, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your confidence in handling calls and your organisational skills, as these are key for us at StudySmarter.
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your application reflects your ability to convey information clearly. Whether it's through your CV or cover letter, we want to see that you can communicate effectively, just like you would with our drivers and managers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join the StudySmarter team!
How to prepare for a job interview at Search Hiredonline
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Administrator. Familiarise yourself with making outbound calls, coordinating with stakeholders, and maintaining Excel spreadsheets. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past roles, especially over the phone or via email. This will demonstrate your professional telephone manner and ability to handle operational issues.
✨Excel at Excel
Given that the job requires maintaining and updating Excel spreadsheets, brush up on your Excel skills before the interview. Be ready to discuss any relevant experience you have with Excel, such as creating reports or managing data. If you can, mention specific functions or features you’re comfortable using.
✨Be Ready for Flexibility
The role involves flexible working hours and may require weekend shifts. Be prepared to discuss your availability and willingness to adapt to changing schedules. Showing that you’re open to flexibility will make you a more attractive candidate for the hiring team.
