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- Tasks: Handle inbound calls and support customers with their queries.
- Company: Reputable recruitment firm in Edinburgh with a supportive team culture.
- Benefits: Competitive salary, training opportunities, and a Monday to Friday schedule.
- Why this job: Join a friendly team and make a difference in customer experiences.
- Qualifications: Previous customer service experience and strong communication skills.
- Other info: Full-time, permanent position starting in January.
The predicted salary is between 30000 - 42000 £ per year.
A well-known recruitment firm in Edinburgh is looking for a dedicated Customer Service Advisor. The role involves handling inbound calls and supporting customers with their queries.
Applicants should have previous experience in a customer service role and possess strong communication skills.
The position offers a competitive salary and a supportive team environment, with training and development opportunities. This is a full-time, permanent position with a Monday to Friday schedule, starting in January.
Weekdays-Only Customer Service Advisor – Call Support & Solutions employer: Search Consultancy
Contact Detail:
Search Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekdays-Only Customer Service Advisor – Call Support & Solutions
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you would handle difficult customers or tricky situations, as this will help you feel more confident during the call support role.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and eager to learn more about the role and the team you'll be working with.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed, and we’re always on the lookout for passionate individuals ready to join our supportive environment.
We think you need these skills to ace Weekdays-Only Customer Service Advisor – Call Support & Solutions
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous experience in customer service. We want to see how you've handled queries and supported customers in the past, so share specific examples that showcase your communication skills.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing applicants who take the time to connect their experiences with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure your passion for customer service shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Search Consultancy
✨Know the Company
Before your interview, do a bit of research on the recruitment firm. Understand their values, mission, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication is key. Prepare examples from your previous roles where you successfully handled customer queries or resolved issues. Practise articulating these experiences clearly and confidently during the interview.
✨Prepare for Common Questions
Think about the typical questions you might face, such as 'How do you handle difficult customers?' or 'Can you describe a time when you went above and beyond for a customer?'. Practising your responses will help you feel more at ease and articulate during the actual interview.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team environment, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
